paycor
Implementation Manager
Corestream
Tampa, USA
Full-time
Mid Level
Hybrid
Discovered 1 months ago
Full Job Posting
- Collaborate with external clients, brokers, business partners, and internal teams.
- Manage all tasks related to the onboarding of new clients and providers.
- Review eligibility and payroll file specifications with client IT teams.
- Facilitate weekly client meetings, overseeing project deliverables and milestone timelines.
- Coordinate with provider implementation resources for testing payroll bills and reconciliation files.
- Maintain oversight of implementation plans to ensure tasks are completed accurately and on time.
- Proactively identify project risks and develop mitigation strategies.
- Communicate project status, issues, and risks to the implementation supervisor.
- Utilize ticketing systems and internal tracking tools for technical tasks.
- Manage a variety of implementation projects, including new clients, products, providers, and system upgrades.
- Review technical files for structure and compliance with specifications.
- Deliver post-implementation support to ensure client satisfaction.
- Assist in identifying and implementing process improvements.
- Foster strong relationships with clients and internal teams to ensure clear communication and successful project outcomes.
- Adapt to changing project requirements and prioritize tasks effectively to meet deadlines.
- Prepare and deliver comprehensive project documentation and reports as needed.
- Bachelor’s degree in Systems, Business Management or equivalent
- Three years of related experience in software implementations – with particular value placed on experience onboarding clients to payroll and/or HR systems
- Three years of related experience in business or system analysis
- Strong communication skills with the ability to explain technical concepts clearly
- Proficiency in project management, word processing, and spreadsheet computer software applications – particularly Microsoft Excel
- Experience completing data conversions that require migrating data files from one processing platform to another
- Ability to manage multiple implementation projects
- Ability to thrive in a fast-paced environment
- Excellent written and oral communication skills
About Corestream
Software & SaaS133 employeesFounded 2006
Corestream is a US SaaS platform helping employers administer voluntary benefits, employee perks, payroll deductions, and discounts.
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