paycor
Client Operations Specialist
Corestream
Tampa, USA
Full-time
Mid Level
Hybrid
Discovered 1 months ago
Full Job Posting
- Monitor data file exchanges for completion, technical requirements, file transmission protocol, and decipher file errors.
- Invoice clients and follow up on remittance, supporting related inquiries.
- Assess and analyze data to identify billing and payment discrepancies
- Manage ticketing portals/applications to document client/provider inquiries promptly.
- Utilize MS Office tools (Word, Excel, PowerPoint)
- Plan and schedule activities associated with the processing of customer data with minimal direction.
- Develop and document process improvement initiatives to minimize data errors and increase efficiency.
- Communicate effectively, fostering positive relationships with technical and non-technical staff, both internally and externally.
- Demonstrate outstanding customer service skills with a professional, friendly, and positive attitude.
- Act as a liaison between external partners and the technical team.
- 3+ years of experience triaging, expediting, and scheduling help desk tickets.
- 2+ years of experience with file transfer protocols.
- 3+ years of experience with MS Office Suite.
- Strong analytical and organizational skills with proven experience handling multiple client-supported activities simultaneously.
About Corestream
Software & SaaS133 employeesFounded 2006
Corestream is a US SaaS platform helping employers administer voluntary benefits, employee perks, payroll deductions, and discounts.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Corestream
Regional Sales Executive - Central US
, USA
Discovered 1 months agoFull-time
Business Development Representative
, USA
Discovered 1 months agoFull-time
Client Executive
, USA
Discovered 1 months agoFull-time
Regional Sales Executive - Western US
, USA
Discovered 1 months agoFull-time
Implementation Manager
Tampa, USA
Discovered 1 months agoFull-time
Part-Time Customer Escalation Representative
Tampa, USA
Discovered 1 months agoPart-time
Finance, Planning and Reporting Manager
Tampa, USA
Discovered 1 months agoFull-time
Senior Premium Accountant
Tampa, USA
Discovered 1 months agoFull-time