Implementation Consultant - Revs and Bens

Leading the implementation of Civica Revenues & Benefits solutions for local authority customers

Running discovery workshops to understand customer processes, requirements and objectives

Configuring software solutions to meet customer needs and best practice standards

Delivering training, demonstrations and knowledge transfer sessions to end users

Supporting data migration, testing and go-live activities

Providing expert guidance on Revenues & Benefits processes and system capabilities

Managing implementation risks, issues and dependencies throughout the project lifecycle

Building strong relationships with customer stakeholders

Working closely with Project Managers, Customer Success Managers, Product teams and Support teams to deliver successful outcomes

At Civica, you'll help local authorities deliver services that have a direct impact on communities across the UK. You'll join a team that values collaboration, innovation and customer success while providing opportunities for professional growth and development.

We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit.

Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:

✔ 25 Days Annual Leave + bank holidays – plus the option to buy up to 10 extra days! ✔ Days of Difference – Up to 3 extra days off for volunteering.

✔ Pension Contribution s – 5% employer match to support your future. ✔ Income Protection – Up to 75% salary cover for long-term illness. ✔ Life Assurance – 4x salary tax-free lump sum. ✔ Critical Illness Cover – £25,000 lump sum (extendable to dependents).