ICT Manager
Role Overview
The ICT Manager works with the Executive Team, teaching staff, Education Support staff, students, Monash University, and external providers.
The role ensures ICT services are secure, reliable, responsive, and aligned with school and Department of Education priorities.
The ICT Manager leads and coordinates the school ICT team and oversees ICT service delivery across the school.
Key Skills for This Role
Full Job Posting
Role overview
The ICT Manager works with the Executive Team, teaching staff, Education Support staff, students, Monash University, and external providers.
The role ensures ICT services are secure, reliable, responsive, and aligned with school and Department of Education priorities.
The ICT Manager leads and coordinates the school ICT team and oversees ICT service delivery across the school.
Selection criteria
- Demonstrated experience managing and supporting ICT systems and services in a complex educational or organisational environment.
- Demonstrated knowledge of contemporary ICT infrastructure, cloud-based services including Google Workspace and Microsoft, and educational information and learning systems.
- Demonstrated ability to manage ICT risks, cyber security requirements, incidents, and business continuity.
- Demonstrated ability to lead and coordinate an ICT team, manage competing priorities and projects, and build stakeholder relationships.
- Highly developed communication, problem-solving, and interpersonal skills, with the ability to provide practical ICT advice and support continuous improvement.
Responsibilities
- Develop and maintain an ICT roadmap aligned with strategic priorities and future technology requirements.
- Oversee ICT infrastructure, systems, and services including Google Workspace, Canvas, Compass, and the school's BYOD environment.
- Coordinate ICT support, system upgrades, technology projects, and new ICT solutions.
- Manage Department of Education ICT projects and system changes, including their operational impacts.
- Oversee responsive ICT support for staff and students, including issue prioritisation, resolution, and escalation.
- Work with Monash University and external providers on ICT infrastructure, technical issues, services, and solutions.
- Manage ICT risks, cyber security requirements, outage response, incident response, and business continuity.
- Lead the ICT team and monitor budgets, procurement, assets, and technology lifecycle requirements.
School context
- John Monash Science School is a Victorian secondary school developed through a partnership between the Department of Education and Monash University.
- The school focuses on innovative, research-based teaching and learning in secondary science, mathematics, associated technologies, resource development, and pedagogy.
Conditions of employment
- Appointment is subject to a satisfactory pre-employment conditions check.
- A probationary period may apply during the first year, with induction and support programs provided.
- The position is ongoing and full-time.
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