IBM OpenPages Support Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for an experienced IBM OpenPages Support Engineer with 5+ years of hands-on experience in supporting, configuring, and maintaining IBM OpenPages GRC applications. The ideal candidate should have strong knowledge of OpenPages administration, troubleshooting, user support, and system maintenance.
Key Skills for This Role
Full Job Posting
Overview
We are looking for an experienced IBM OpenPages Support Engineer with 5+ years of hands-on experience in supporting, configuring, and maintaining IBM OpenPages GRC applications.
The ideal candidate should have strong knowledge of OpenPages administration, troubleshooting, user support, and system maintenance.
Experience with Cognos and QlikSense reporting tools will be considered an advantage.
Key Responsibilities
- Provide L2/L3 support for IBM OpenPages applications
- Monitor application performance and resolve production issues
- Perform OpenPages configuration, administration, and maintenance activities
- Troubleshoot workflows, object types, security roles, and access-related issues
- Support application upgrades, patches, and environment migrations
- Work with business users to analyze incidents and provide resolutions
- Perform root cause analysis and implement preventive solutions
- Coordinate with infrastructure, database, and application teams for issue resolution
- Create and maintain technical documentation and support procedures
- Ensure adherence to SLA requirements and operational standards
- Support testing activities during releases and enhancements
- Assist in developing and maintaining reports using Cognos and QlikSense where required
Required Skills
- 5+ years of experience working with IBM OpenPages
- Strong understanding of OpenPages administration and configuration
- Experience supporting GRC applications in production environments
- Knowledge of workflows, object models, security configuration, and reporting within OpenPages
- Experience with SQL and relational databases
- Strong troubleshooting and problem-solving skills
- Experience with incident, problem, and change management processes
- Good communication and stakeholder management skills
- Nice to Have
- Experience with Cognos reporting
- Experience with QlikSense dashboards and analytics
- Exposure to banking, financial services, or risk/compliance environments
- Knowledge of GRC concepts and regulatory compliance frameworks
- IBM OpenPages certification
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Global Software Solutions Group
Senior QA Engineer / Lead Specialist (Test Automation)
Abu Dhabi, UAE
The Senior Test Automation Engineer will play a critical role in enhancing Test Automation solutions for the Client's applications and platforms including the SupTech program, Payments & Reporting platforms and related t
Sr. FullStack Engineer - (Node.js, React.js & MongoDB)
Dubai, UAE
We are seeking a highly skilled and analytical Senior Full-Stack Software Engineer to join a premier software engineering team in Dubai. Operating within the Software Engineering Chapter, this role focuses on the end-to-
Senior Solutions Architect - Cards & Payments Platform
Dubai, UAE
We are seeking an experienced Senior Solutions Architect - Cards & Payments Platform to lead architecture design and delivery for strategic cards and payments initiatives within a leading banking environment. The ideal c
Sr. Finacle Techno-Functional Consultant - Core Banking
Dubai, UAE
We are seeking an experienced Senior Finacle Techno-Functional Consultant to lead end-to-end core banking implementation and enhancement initiatives within enterprise banking environments. The role requires strong expert
Senior Product Engineer - Cards Platform
Dubai, UAE
We are looking for a Senior Product Engineer specializing in Cards Platforms to support enterprise-scale Cards Acquiring and Cards Issuing initiatives across business platforms and payments domains. The role focuses on e
Sr. Techno-Functional Consultant - Oracle Fusion HCM
Dubai, UAE
We are seeking a highly experienced Senior Techno-Functional Consultant with strong expertise in Oracle Fusion HCM to support enterprise-level HR transformation initiatives across Core HR and enterprise workforce systems
Desktop Support Specialist (6-Month Contract)
Dubai, UAE
We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations. Experience: 4+ years in IT Operations (3+ years in banking preferred) Availab
Oracle Fusion HCM Senior Software Engineer - Leading UAE bank
Dubai, UAE
Education Postgraduate degree in Computer Science or related field (or equivalent experience) Experience 7+ years of implementation experience as a Technical Expert in Oracle Fusion HCM Technical Skills Customization
Senior QA Engineer / Lead Specialist (Test Automation)
Abu Dhabi, UAE
Sr. FullStack Engineer - (Node.js, React.js & MongoDB)
Dubai, UAE
Senior Solutions Architect - Cards & Payments Platform
Dubai, UAE
Sr. Finacle Techno-Functional Consultant - Core Banking
Dubai, UAE
Senior Product Engineer - Cards Platform
Dubai, UAE
Sr. Techno-Functional Consultant - Oracle Fusion HCM
Dubai, UAE
Desktop Support Specialist (6-Month Contract)
Dubai, UAE
Oracle Fusion HCM Senior Software Engineer - Leading UAE bank
Dubai, UAE