Desktop Support Specialist (6-Month Contract)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
We are looking for a Desktop Support Specialist to join our team and work with a leading banking institution to ensure seamless IT operations.
Key Skills for This Role
Full Job Posting
Overview
We are looking for a
Desktop Support Specialist
to join our team and work with a
leading banking institution
to ensure seamless IT operations.
Experience
4+ years in IT Operations (3+ years in banking preferred)
Availability
Immediate joiners preferred
Requirements
- As a Desktop Support Specialist, you will:
- Provide technical support for devices and platforms such as Windows 10, Mac OS, iOS, Android, Microsoft Surface, and more
- Troubleshoot and resolve hardware, software, and network issues
- Collaborate with internal teams and vendors to ensure seamless IT operations
- Manage and resolve tickets while adhering to SLAs and maintaining proper documentation
- Contribute to process automation and continuous improvement initiatives
- ****Required Qualifications****
- Education:
- + Bachelor's degree in IT or equivalent work experience is essential
- Experience:
- + 4+ years of IT operations experience in large-scale environments (4000+ users)
- + At least 3 years of experience supporting IT operations within the banking sector
- Technical Skills:
- + Expertise in end-user technologies, including troubleshooting complex hardware/software issues
- + Strong understanding of Avaya, Polycom, mobile devices (iOS/Android), and ITIL practices
- + Knowledge of IT service tools and processes to drive operational excellence
- Behavioral Competencies:
- + Strong analytical thinking, problem-solving, and customer-oriented mindset
- + Ability to work under pressure and manage complex tasks effectively
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Global Software Solutions Group
Oracle Fusion HCM Senior Software Engineer - Leading UAE bank
Dubai, UAE
Education Postgraduate degree in Computer Science or related field (or equivalent experience) Experience 7+ years of implementation experience as a Technical Expert in Oracle Fusion HCM Technical Skills Customization
Senior Software Engineer - GenAI & Node.js
Dubai, UAE
Description One of the UAE's most recognised banks is looking for a Senior Software Engineer who sits at the intersection of backend engineering and Generative AI. This is real AI work, not a buzzword job title. You will
Senior Software Engineer (Arabic speaker)
Dubai, UAE
We are seeking a highly skilled Senior Software Engineer (GenAI + Node.js) to join a leading enterprise technology team in Dubai. Operating within the Software Engineering Chapter, this role focuses on the end-to-end del
Senior Product Designer - (Enterprise Design Systems & Fintech)
Dubai, UAE
We are seeking a talented and hands-on Senior Product Designer to join our world-class Digital Office. Our mission is to build highly human-centric digital banking experiences that empower customers and business partners
Senior Oracle Fusion HCM Techno Functional Consultant
Dubai, UAE
Key Responsibilities AI & Agentic Studio (Primary Focus) ▸ Design and deploy intelligent HCM workflows using Oracle AI Agentic Studio: autonomous agents for recruitment screening, onboarding orchestration, and talent adv
Senior Software Engineer - Node.js, AI & Blockchain
Dubai, UAE
About The Role We are looking for a Senior Software Engineer with a strong combination of backend engineering depth, applied AI experience, and blockchain/digital assets expertise. This role sits at the intersection of e
QA Automation Engineer - Finacle Core Banking
Dubai, UAE
Role Overview We are looking for a sharp, detail-obsessed QA Automation Engineer with hands-on Finacle 11x testing experience and strong automation skills. This is not a manual-testing-with-a-sprinkle-of-automation role.
UX Copy Writer - Hindi & English (Banking / Fintech)
Dubai, UAE
About The Role We are looking for a skilled UX Writer with strong command of both Hindi and English to craft clear, user-centric content for digital banking and fintech products. You'll work embedded within Agile product
Oracle Fusion HCM Senior Software Engineer - Leading UAE bank
Dubai, UAE
Senior Software Engineer - GenAI & Node.js
Dubai, UAE
Senior Software Engineer (Arabic speaker)
Dubai, UAE
Senior Product Designer - (Enterprise Design Systems & Fintech)
Dubai, UAE
Senior Oracle Fusion HCM Techno Functional Consultant
Dubai, UAE
Senior Software Engineer - Node.js, AI & Blockchain
Dubai, UAE
QA Automation Engineer - Finacle Core Banking
Dubai, UAE
UX Copy Writer - Hindi & English (Banking / Fintech)
Dubai, UAE