Human Resources Operations Manager

HR (SAP) Operations & Administration Manager

Job Purpose

Internal

External

A. Human Resources Management

• Manage end-to-end HR operations in a manufacturing facility.
• Ensure implementation of HR policies, procedures, and company regulations.
• Oversee recruitment, onboarding, employee relations, performance management, and employee engagement activities.
• Support department heads on manpower planning and workforce optimization.
• Ensure compliance with labor laws, food industry regulations, and company standards.
• Handle disciplinary cases, grievances, and employee counseling in coordination with management.
• Maintain HR records, employee files, and confidential documentation.

B. SAP Payroll Management

• Manage monthly payroll processing through SAP HCM accurately and within deadlines.
• Ensure correct processing of salaries, overtime, incentives, leave encashment, deductions, and final settlements.
• Coordinate payroll data validation with Finance and department heads.
• Monitor attendance, timekeeping, and leave management systems.
• Ensure payroll compliance with statutory and company requirements.
• Prepare payroll reports, variance analysis, and manpower cost summaries.
• Resolve payroll discrepancies and employee payroll concerns promptly.

C. HR Budget & Cost Control

• Support manpower planning, budgeting, headcount control, and HR cost analysis activities.
• Monitor manpower costs, overtime expenses, recruitment costs, and administrative expenditures.
• Conduct budget variance analysis and recommend cost optimization initiatives.
• Coordinate with Finance for forecasting and budget planning.
• Monitor HR-related capital and operating expenditures.

D. Administration Management

• Oversee company administration functions including office management, transportation, accommodation, security, and document control.
• Supervise administrative staff and outsourced service providers.
• Ensure smooth coordination of travel arrangements, visas, permits, and employee services.
• Manage company assets, office supplies, and vendor contracts.
• Develop and implement administrative procedures for operational efficiency.

E. Facilities Management

• Oversee maintenance and upkeep of office buildings, factory facilities, utilities, and employee accommodations.
• Coordinate preventive maintenance schedules with Engineering and Maintenance departments.
• Ensure cleanliness, safety, and compliance of company premises.
• Monitor facility-related service contracts including housekeeping, pest control, security, and waste management.
• Support Environment, Health & Safety compliance initiatives within the facility.

Education

• al Requirements
• Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.
• Master’s degree or HR certification is an advantage.

Requirements

• Minimum 7–10 years of HR and Administration experience in manufacturing or FMCG industry.
• At least 3 years in a managerial capacity.
• Strong experience in a food manufacturing environment preferred.
• Hands-on experience with SAP Human Capital Management / SAP Payroll systems.
• Experience in budgeting, facilities management, and administration operations.

Technical Competencies

• SAP Payroll / SAP HCM proficiency
• HRIS management
• Payroll administration
• Budget planning and cost analysis
• Labor law compliance
• Facilities and vendor management
• Advanced Microsoft Excel and reporting skills

Behavioral Competencies

• Leadership and people management
• Analytical and problem-solving skills
• Strong organizational ability
• Confidentiality and integrity
• Communication and interpersonal skills
• Decision-making capability
• Attention to detail