Human Resources Operation Specialist

Overview

Onboarding & New Joiners

• Support the HR Executive in preparing employment paperwork, including contracts, banking setup, and medical insurance.
• Coordinate and administer training workshops as part of the onboarding program.
• Manage the entire visa process for new hires through relevant government platforms and portals.
• Coordinate relocation logistics for new employees joining from outside the country.
• Maintain and update employee records accurately in BambooHR or similar HRMS systems.

Employee Relations

• Act as a point of contact between management and employees, assisting with HR inquiries and resolving work-related concerns.
• Provide employees with information regarding company policies, benefits, job duties, and compensation.
• Support the performance management process, including PIP cycles, performance reviews, and disciplinary discussions.
• Participate in employee engagement initiatives, focus groups, and feedback sessions to promote a positive work environment.

Offboarding

• Coordinate with the PRO to handle visa cancellations, transfers, and exit formalities.
• Conduct exit interviews and prepare final settlements in line with the Saudi Labour Law.
• Represent the company at the Saudi Labour Office when required to address employment-related matters.

HR Reporting & Compliance

• Ensure timely responses (within 24-48 hours) to employee document requests, such as salary certificates, performance or PIP forms.
• Prepare and share monthly HR reports with the HR Manager, including visa headcount and quota tracking.
• Maintain accurate HR documentation and ensure compliance with company policies and legal requirements.

Qualifications

• A Graduate Degree or a diploma in HR or related fields.

Experience

• 3 - 5 years of experience in the HR function.

Knowledge

• Proficient in Microsoft Office.
• Knowledge of the KSA immigration laws.

Skills

• Exceptional timekeeping and planning skills
• Highly proficient in spoken and written English
• Strong communication skills to work with all levels of seniority internally & externally
• Excellent coordination and organisation skills

Traits

• Highly motivated, professional, creative, proactive and able to work independently and cooperatively in a diverse group.
• Hands-on attitude and the ability to thrive in a fast-paced environment
• Take pride in your work and have fun doing it
• Must display resilience and a focus on continuous improvement
• Proactive approach to finding solutions

Benefits

• High-performing and fast-paced work environment

• Comprehensive Health Insurance

• Rewards and recognition

• Learning & Development