Human Resources Director

Job Summary

Human Resources Administration and Compliance

• Ensures accurate, complete, and legally compliant employee records, including employment contracts, academic and professional qualifications, licenses, visas, health certificates, leave records, and performance documentation.
• Maintains compliance with UAE Labour Law, Joint Commission International Accreditation (JCIA) standards, and other applicable healthcare regulatory requirements.
• Oversees the development, implementation, and periodic review of People Innovation and Impact’s policies, procedures, and the Employee Handbook.
• Ensures high standards of HR data accuracy, integrity, confidentiality, and compliance with internal controls, data privacy regulations, and information security requirements.

Strategic Workforce Planning and Budgeting

• Leads the preparation and management of annual People Innovation and Impact’s operational and capital budgets, ensuring efficient and cost-effective use of resources.
• Drives workforce planning initiatives, including manpower forecasting, organisational design, and succession planning aligned with current and future hospital needs.
• Develops and presents workforce analytics, dashboards, and reports to support evidence-based decision-making by senior leadership.

HR Operations, HRIS, and Workforce Analytics

• Leads and optimises day-to-day HR operations to ensure effective HR service delivery, payroll coordination, and seamless end-to-end employee lifecycle management.
• Drives the implementation, enhancement, and continuous improvement of HRIS platforms (e.g., Oracle), translating HR strategy into scalable, user-centric digital solutions.
• Reviews and analyses HR processes, tools, and systems to identify opportunities for automation, standardisation, efficiency gains, and improved employee experience.
• Develops, monitors, and delivers workforce analytics, dashboards, and KPIs that enable data-driven talent, productivity, and operational decisions.
• Ensures HR systems data accuracy, reporting reliability, and compliance with governance, privacy, and information security standards.
• Partners closely with the Chief Human Resources Officer and HR leadership team to operationalise strategic priorities and support enterprise-wide transformation initiatives.

Talent Acquisition and Onboarding

• Develops and oversees local and international recruitment strategies to attract, select, and retain qualified professionals in line with organisational requirements and budgetary constraints.
• Implements competency-based recruitment and selection processes to ensure fair, consistent, and effective hiring practices.
• Oversees onboarding and orientation programs to ensure new employees are effectively integrated into the hospital’s culture, policies, and patient care standards.

Compensation, Benefits, and Rewards Management

• Oversees job evaluation, grading, and classification frameworks to ensure internal equity and external market competitiveness.
• Administers compensation structures, salary reviews, and employee benefits programs in accordance with organisational policies and benchmarks.
• Leads the design and implementation of performance-based incentive schemes and employee recognition programs.
• Manages staff housing assignments and related policies in a fair, equitable, and cost-effective manner.

Performance Management and Development

• Leads the implementation and monitoring of the hospital’s performance management system, ensuring alignment between job descriptions, departmental objectives, and organisational goals.
• Partners with department heads to support performance reviews, development planning, and performance improvement initiatives.
• Utilises performance data and workforce metrics to support continuous improvement and organisational effectiveness.
• Oversees succession planning frameworks to strengthen leadership pipelines and ensure continuity in critical roles.

Learning and Leadership Development

• Oversees employee orientation, learning, training, and competency development programs in line with accreditation, clinical, and professional standards.
• Supports leadership development initiatives to enhance management capability and prepare high-potential employees for future roles.
• Collaborates with Learning and Development teams to align training programs with organisational strategy and clinical excellence priorities.

Employee Relations and Engagement

• Fosters a positive organisational culture through transparent communication and effective engagement across all staff levels.
• Leads employee engagement, wellness, and recognition initiatives to enhance morale, retention, and job satisfaction.
• Oversees employee grievance management, ensuring issues are addressed fairly, confidentially, and in compliance with legal and organisational requirements.
• Supports staff welfare initiatives, including employee committees and engagement forums.

Diversity, Equity, and Inclusion

• Promotes a culture of fairness, respect, inclusion, and equal opportunity across the organisation.
• Ensures equitable practices in recruitment, promotion, compensation, and recognition.
• Drives Diversity, Equity, and Inclusion initiatives aligned with organisational values and international HR best practices.

Government Relations and Licensing

• Ensures timely processing of employee-related government requirements, including visas, Emirates ID, and professional licensing.
• Maintains effective working relationships with regulatory bodies such as the Dubai Health Authority (DHA) and other relevant authorities.

Qualifications

• Bachelor’s Degree in Human Resources Management, Business Administration, or related field.
• Master’s Degree in Human Resources Management or a related field is preferred.
• Professional HR certifications
• *(e.g., CIPD, SHRM, or HRCI)*
• preferred

Professional Experience

• Minimum of twelve (12) years of progressive HR experience, with at least five (5) years in a senior HR leadership role within Healthcare.
• Knowledge of Human Resources Management principles, practices, and regulations, including compliance with UAE labour laws, employment regulations, and healthcare accreditation standards (e.g., JCIA).
• Knowledge of strategic workforce planning, organisational development, job evaluation systems, and change management frameworks.
• Knowledge of healthcare-specific Human Resources requirements, including employee credentialing, professional licensing, and compliance with DHA and MOH regulations.
• Knowledge of Human Resources Information Systems (HRIS), HR digital enablement, workforce analytics, and data governance principles.
• Skills in leadership, people management, and the development of high-performing HR teams.
• Skills in stakeholder engagement, influencing, and professional written and verbal communication at the senior leadership level.
• Skills in HR data analysis, workforce analytics, HRIS reporting, and the use of metrics to support evidence-based decision-making.
• Skills in policy development, process improvement, and continuous quality management within regulated environments.
• Skills in talent acquisition, retention strategies, employee engagement, and workforce planning execution.
• Skills in conflict resolution, problem-solving, and effective employee relations management.
• Ability to manage complex HR operations within a large, regulated healthcare organisation.
• Ability to align HR execution with organisational strategy and support cultural, operational, and digital transformation initiatives.
• Ability to design, implement, and monitor performance management systems and incentive frameworks.
• Ability to build strong interpersonal relationships and influence stakeholders at all organisational levels.
• Ability to administer staff housing and employee programs in a fair, equitable, and cost-effective manner.