HR Workforce Specialist

Job Summary

Senior Hr Workforce Planning Specialist

Workforce Planning & Forecasting

• Translate business and operational requirements into scalable workforce plans aligned with event timelines, milestones, and venue readiness.
• Develop workforce forecasts based on event size, attendance expectations, functional requirements, and operational complexity.
• Build structured manpower plans covering all operational areas including venue operations, hospitality, security coordination, accreditation, logistics, and guest services.
• Continuously adjust workforce plans based on changing operational needs and real-time event dynamics.

Stakeholder Management

• Partner closely with functional heads to understand workforce requirements and challenge inputs where necessary to ensure commercial and operational alignment.
• Provide data-driven workforce recommendations that balance service quality, cost efficiency, and operational feasibility.
• Influence senior stakeholders on workforce decisions through structured analysis and evidence-based insights.
• Manage competing workforce demands across multiple departments and venues.

Workforce Analytics & Reporting

• Develop and maintain workforce dashboards tracking hiring progress, headcount, deployment readiness, and workforce utilisation.
• Utilise advanced Excel skills (XLOOKUP, VLOOKUP, Pivot Tables, formulas, dashboards) to analyse workforce data and support decision-making.
• Monitor workforce KPIs including hiring velocity, vacancy rates, deployment readiness, and cost per resource.
• Provide regular reporting and insights to leadership teams on workforce status and risks.

Budget & Commercial Management

• Understand and manage workforce budgets in alignment with project and event financial constraints.
• Track workforce-related costs including salaries, accommodation, transportation, air tickets, per diems, allowances, medical insurance, and statutory contributions (e.g., GOSI).
• Identify opportunities to optimise workforce costs without compromising operational effectiveness.
• Support financial planning and workforce cost forecasting for tournaments and large-scale events.

Workforce Optimisation & Structure Design

• Assess workforce structures and recommend optimal staffing models based on operational requirements.
• Ensure the right mix of Senior Managers, Managers, Specialists, Supervisors, and Coordinators is deployed based on need rather than hierarchy.
• Drive efficient workforce allocation across venues and functional areas.
• Support workforce mobilisation strategies to maximise utilisation and minimise idle capacity.

Cost Optimisation Strategy

• Identify and implement workforce cost-saving initiatives through:
• Optimised workforce grading structures
• Local hiring strategies
• Efficient shift and resource allocation
• Reduction of unnecessary agency dependency
• Continuously evaluate workforce models to improve cost efficiency and operational value.
• Provide recommendations to improve return on workforce investment.

O

• perational Decision Making
• Balance operational readiness, workforce quality, service delivery, and budget constraints when developing workforce plans.
• Support real-time decision-making during live event operations.
• Proactively identify workforce risks and implement mitigation strategies.

Event Workforce Operations

• Support workforce mobilisation and deployment for large-scale sporting events and tournaments.
• Ensure workforce readiness across multiple venues and functional areas.
• Manage workforce adjustments during live operations, including last-minute changes and contingency staffing.
• Understand the unique nature of event-based workforce planning versus traditional corporate HR environments.

Required Qualifications

• Bachelor’s degree in HR, Business Administration, or related field.
• 5-8 years of experience in HR workforce planning, resource management, or HR operations.
• Strong experience in sports events, mega events, exhibitions, or large-scale project environments.
• Proven exposure to workforce budgeting and cost optimisation initiatives.