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HR Services Analyst

The Hartford
Hartford, USA
Full-time
Junior · 1+ years experience
Hybrid
Discovered 2 weeks ago

Full Job Posting

Responsibilities

  • HR Operations & Transaction Management
  • Process a variety of HR transactions, including employee data updates, job changes, and payroll-related activities.
  • Manage payment file submissions and ensure timely, accurate processing.
  • Investigate, troubleshoot, and resolve transaction issues, discrepancies, and escalations.
  • Perform audits and quality reviews to maintain data integrity and operational accuracy.
  • Develop and implement controls that support compliance and reduce operational risk.
  • Process Improvement & Data Analysis
  • Partner with HR Centers of Excellence (COEs), business teams, and external vendors to identify opportunities for process improvement.
  • Analyze operational data and trends to identify root causes, drive informed decision-making, and improve service delivery.
  • Support process improvement, automation, and transformation initiatives.
  • Measure and evaluate the effectiveness of implemented solutions against business objectives and performance metrics.
  • Create and maintain standard operating procedures, process documentation, and workflow guides.
  • Stakeholder Support & Project Participation
  • Serve as a trusted resource for HR operational processes and procedures.
  • Collaborate with internal stakeholders and external partners to support evolving business needs.
  • Participate in cross-functional projects and contribute to operational initiatives.
  • Lead smaller projects and process enhancement efforts when applicable.
  • Provide recommendations that improve efficiency, accuracy, and the employee experience.

Required Qualifications

  • Bachelor's degree or equivalent combination of education and experience.
  • Strong analytical, critical thinking, and problem-solving skills.
  • Exceptional attention to detail and organizational abilities.
  • Ability to effectively prioritize competing responsibilities in a fast-paced environment.
  • Strong written and verbal communication skills.
  • Ability to work independently while fostering collaboration across teams.
  • Proficiency with Microsoft Office applications, including Excel.

Preferred Qualifications

  • 1+ years of experience in Human Resources, HR Operations, Payroll, Shared Services, or a related field.
  • Experience working with HR systems and employee data.
  • Understanding of HR processes, data governance, and operational controls.
  • Experience with Workday or other Human Capital Management (HCM) systems.
  • Exposure to process improvement methodologies or continuous improvement practices.
  • What You'll Gain
  • Opportunity to work on impactful HR initiatives that support employees across the organization.
  • Exposure to HR technology, workforce data management, and process transformation efforts.
  • A collaborative environment that encourages learning, innovation, and professional growth.
  • Opportunities to participate in projects that improve employee and manager experiences.
  • Additional Information
  • This role can have a Hybrid or Remote work schedule. Candidates who live near one of our locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). The ideal candidate will work in office in Hartford, CT.
  • Compensation
  • The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
  • $62,000 - $93,000
  • Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
  • About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits

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