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Workers’ Compensation Senior Claim Representative

The Hartford
Hartford, USA
Full-time
Senior · 2+ years experience
Remote
Discovered 3 days ago
Communication

Full Job Posting

Responsibilities

  • Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy
  • Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
  • Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
  • Provide exceptional customer service by establishing and maintaining productive business relationships with customers
  • Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
  • Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
  • Leverage contemporary technology to achieve accurate and efficient claim outcomes
  • Consistently demonstrate professional diplomacy during all interactions with customers
  • Contribute to a courageous culture that promotes collaboration to maximize operational performance and employee engagement
  • Embrace a culture of continuous improvement

Qualifications

  • Minimum of 2+ years of experience in workers' compensation claim handling required
  • Certification exams and adjusting licenses as required by state
  • Outstanding interpersonal skills
  • Strong focus delivering outstanding customer service
  • Demonstrated strong written and verbal communication skills
  • Demonstrated consistent high level of performance and achievement over career span
  • Excellent time management skills with the ability to manage competing priorities
  • HS Diploma required, Bachelor’s Degree is preferred
  • Compensation
  • $62,400 - $93,600
  • Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
  • About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits

Preferred Qualifications

  • HS Diploma required, Bachelor’s Degree is preferred

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