HR & Relationship Manager

Company Description

Role Description

Key Responsibilities

• Oversee the entire employee lifecycle, including talent acquisition, onboarding, performance management, and offboarding for corporate and site personnel.
• Direct, verify, and authorize monthly payroll cycles for corporate and site staff, eliminating anomalies and misallocations under the UAE Wage Protection System (WPS).
• Design, implement, and monitor robust internal HR policies and labor compliance frameworks to protect company interests and minimize legal risks.
• Act as the central bridge between executive management, site engineers, and corporate staff to align company culture with strategic goals.
• Serve as the premier relationship manager representing the company to clients, subcontractors, regulatory bodies, and external partners.
• Utilize the company’s Quality Management System (QMS) to standardize communication protocols, evaluate feedback, and guarantee absolute alignment with corporate quality benchmarks.
• Manage and directly route all incoming internal and external inquiries, ensuring swift resolution and professional communication.
• Conduct comprehensive retrospective reviews of past employee records, visa expenditures, and resource allocations to identify and rectify operational inefficiencies or budgetary deviations.

Qualifications

• Bachelor’s or Master's degree in Human Resources, Business Administration, or a related field.
• Professional designation (e.g., CIPD, SHRM) along with verified training in Quality Management Systems (ISO 9001 / QMS) are preferred.
• 5+ years of progressive HR management experience, with at least 2+ years in a blended HR and stakeholder relations capacity within the UAE construction, contracting, or luxury fit-out sector.
• Hands-on proficiency with modern HRIS platforms, corporate QMS frameworks, and advanced communication management tools.
• High professional gravitas, clarity, and diplomacy required to represent the brand securely in premium environments, alongside the professional confidence to enforce policies firmly but fairly.