HR & Operations Manager

Company Overview

About The Role

Key Responsibilities

• Oversee daily office operations, including supplies, facilities and equipment management;
• Lead the upcoming office relocation - planning, coordination, and execution;
• Manage and mentor the Admin Specialist in the Dubai office;
• Handle general administrative tasks and assist departments with operational procedures;
• Research and liaise with vendors and suppliers;
• Handle petty cash and support with preparing financial reports;
• Schedule and coordinate meetings, appointments and travel arrangements for staff;
• Manage HR admin tasks including employee records, leave tracking and document management;
• Ensure compliance with UAE Labour laws and company standards;
• Coordinate to facilitate employee visa processing and guide employees throughout the application journey;
• Oversee onboarding and adaptation processes;
• Develop, implement and reinforce HR policies and procedures;
• Support performance review and employee development processes;
• Collaborate with the global HR team and HR Operations Managers across Malaysia, Thailand, Cyprus, and Colombia on initiatives, systems and process improvements;
• Report to the General Manager on operational and HR matters;
• Support and participate in ad hoc tasks and responsibilities as needed.

Requirements

• BSc in Human Resources, Business Administration, or a related field;
• Proven experience in office management, HR operations or HR admin roles;
• Deep understanding of Dubai's Labour market and best hiring practices;
• Strong knowledge of UAE Labour laws; experience with UAE visa processes;
• Experience in fintech industry will be a plus;
• Proactive, with an independent working style and a can-do attitude;
• Confident and steady in high-pressure situations;
• Experience with HRIS tools (e.g. BambooHR) is a plus.

What We Offer

• On-site role with offices in Al Barsha and DMCC, Dubai;

• Schedule: Monday-Friday, 9:00 - 18:00;

• Visa sponsorship and medical insurance from week one;
• Career growth opportunities, you will directly manage an Admin Specialist and will lead team expansion in Dubai;
• Participation in international events, meet-ups and business trips to our global offices.