HR Operations Coordinator (Saudi National)

About Us

Our Vision

Our Mission

Role Purpose

Employee Lifecycle & Administration

• Coordinate end-to-end onboarding for new joiners, including offer documentation, system setup, induction scheduling, and first-day readiness
• Maintain accurate and up-to-date employee records across all HR systems and physical files
• Process offboarding procedures including exit documentation, clearance coordination, and system deactivation
• Manage employment contract generation, renewals, and amendments in line with firm standards and KSA labour law
• Support visa, Iqama, and work permit processing and renewals in coordination with PRO teams

HR Operations & Compliance

• Ensure HR processes and documentation remain compliant with Saudi Labour Law and relevant regulatory requirements
• Maintain and update HR trackers, dashboards, and records to support reporting and decision-making
• Support payroll inputs including attendance, leave balances, and employee changes, coordinating with Finance as needed
• Manage leave administration, tracking, and reconciliation in Riyadh
• Liaise with PRO teams to support government-related HR requirements, including Iqama renewals, visa processing, and regulatory filings

Employee Experience & Support

• Serve as a supporting point of contact for employee HR queries in Riyadh, responding promptly and professionally in both Arabic and English, and escalating to the HR lead as appropriate
• Flag employee concerns or recurring issues to the HR lead for timely resolution

HR Systems & Reporting

• Maintain HR data integrity across relevant platforms and tools
• Produce regular HR reports and data summaries as required by the team and leadership
• Identify opportunities to improve existing HR processes and ways of working for greater efficiency and consistency

Skills, Experience & Qualifications

• 1–2 years of HR operations or HR administration experience, ideally within a professional services, consulting, or fast-growing corporate environment
• Native or fluent Arabic speaker with strong written and spoken English
• Working knowledge of Saudi Labour Law and Iqama/visa processes; familiarity with government HR portals (Mudad, Qiwa, GOSI) is an advantage
• Strong organisational skills with a high level of accuracy and attention to detail
• Comfortable managing multiple tasks simultaneously and meeting deadlines in a fast-paced environment
• Approachable, discreet, and professional in handling sensitive employee matters

What Good Looks Like In This Role

• Employee queries are handled quickly, accurately, and with a consistently high standard of care
• HR records, trackers, and systems are always up to date and audit-ready
• Onboarding and offboarding run smoothly, with every new joiner feeling welcomed and every leaver treated with respect
• HR processes in KSA are well-documented, consistent, and continuously improving

Why Join Ektis