HR Manager - Middle East

As a key member of the HR team this role will be expected to actively partner with the Managing Director for the Middle East countries (mainly UAE, Oman, Bahrain, Qatar) and the leadership team, providing advice and delivering value-add interventions in all areas of HR.

The role is to support the HR department by performing operational administrative tasks as well as respond to basic HR issues and inquiries. Administrative activities include, but are not limited to managing of employee files, submitting new hire and change information to HRMS and payroll, drafting employee contracts and change letters, processing of time/sickness/absence, organising onboarding sessions and support with the recruitment process.

First point of contact for questions/problems of employee and/or managers in HR related matters.

Decision Making Authority

Resourcing & Talent Planning:

• Responsible to assist the line manager recruiting all positions.
• Publish the job ads into relevant recruitment channels.
• Screen applications for each published job ad, present relevant applications to Hiring Manager
• Schedule interviews of shortlisted candidates with hiring manager
• Connect hiring manager to recruitment agency point of contact if we have recruitment cost approved

Learning & Talent Development:

• Conducts induction program with all new hires

Performance & Reward Management:

• Encourage & train all staff to use the Performance Management Tool

HR Administration:

• Prepare Employment Offers for new hires
• Liaise with visa vendors for employee visas
• Register new hire and dependents with Medical Insurance / or deregister if departure
• Liaise and follow up with payroll/visa service provider for obtaining new or renewing expatriates work permits and their family residence permits
• Complete Form 2 & 3 to create employee IDs then forward to line manager
• Complete form 5 for each leaver
• Complete form 4 for each change in employment terms/client/title/grade
• Prepares Payroll variables on Monthly basis
• Prepares annual leaves report manually and keeps them updated
• Maintain Employee Files for Audit check
• Medical Insurance Invoices payment follow up, completion of payment form, follow up on timely payment to avoid suspension
• Payroll/visa provider invoices follow up, completion of payment form, follow up on timely payment to avoid suspension

Service Delivery & Information HRIS:

• Manage HR inputs for SAGE data
• Improve use of E-Recruitment portals
• Manages creation of PS codes for staff expenses processing
• Expert user of current Performance Management System, trains line managers and staff Expert user of employee self-service & manager self-service, trains line managers and staff

Delivering Change:

• Provide support and expertise to the senior team to deliver effective organisational change using a range of external and internal resources.

Employee Engagement:

• Encourages staff to complete the engagement survey
• Lead on communication, improvements to be made and strengths to build on from the outputs of employee engagement activities.

Human Resources:

• Take ownership of ER cases and other areas where HR expertise is required to minimise risk to the region.
• Ensure that managers have the tools and access to advice needed to effectively manage the performance of their employees.
• Identify and mitigate major risks.
• Be visible in order for managers to have easy access to assist with employee challenges or concerns.
• Act as the employment legal expert and provide timely advice on matters, following-up with managers to