HR Business Partner

YOUGotaGift is seeking a strategic HR Business Partner to serve as a trusted advisor to business leaders across the MENA region.

This role bridges business strategy with people solutions, driving organizational effectiveness and talent strategies in a fast-paced digital environment.

The HRBP will balance strategic thinking with pragmatic execution to ensure workforce capabilities align with commercial priorities.

· Partner with senior leaders to translate commercial objectives into actionable people strategies, workforce plans, and organizational design that support regional growth

· Conduct regular business reviews to assess organizational health, talent gaps, and capability requirements

· Provide strategic counsel on people implications of business decisions, including market expansion and operational changes

· Lead talent acquisition, succession planning, and workforce planning to build strong pipelines for critical roles and high-potential talent across MENA markets

· Drive performance management processes that differentiate top performers and enable continuous feedback culture

· Champion learning and development initiatives that build organizational capabilities aligned with business strategy

· Cultivate high-performance, inclusive culture through engagement initiatives, pulse surveys, and action planning

· Serve as coach and mediator in complex employee relations matters, ensuring fair and consistent resolution

· Lead change management and DEI initiatives that strengthen employer brand and organizational agility

· Ensure full compliance with UAE Labour Law (Federal Decree No. 33 of 2021) and regulations across regional jurisdictions

· Oversee HR policies, compensation and benefits strategies, and government relations including visa processing and PRO services

· Coordinate with HR teams across group entities to facilitate talent mobility and knowledge sharing

· Leverage HR analytics and dashboards to provide insights on workforce trends, retention, engagement, and productivity

· Identify predictive indicators and early warning signals for talent risks and opportunities

· Measure effectiveness and ROI of HR programs to inform organizational development strategies

YOUGotaGift defines success for the HRBP role through six strategic competencies:

*Shares information openly and keeps others updated.

Supports colleagues to meet shared goals.

Welcomes diverse views and integrates input.

Resolves conflicts constructively.*

· Builds strong working relationships across functions, levels, and geographies

· Navigates organizational complexity and matrix relationships with diplomacy and influence

· Demonstrates cultural intelligence when working with teams across MENA and India

· Creates transparency in decision-making and facilitates cross-functional collaboration

*Clarifies team goals, roles, and ways of working.

Fosters psychological safety and encourages contribution.

Leverages diverse strengths and addresses performance issues promptly.*

· Coaches leaders on building psychological safety and high-trust team environments

· Identifies and addresses team dynamics, conflicts, and dysfunction constructively

· Facilitates team effectiveness workshops that strengthen cohesion and alignment

· Promotes diversity of thought and inclusive team practices

*Sets clear, measurable targets and tracks progress.

Delivers milestones on time, within budget, and to quality.

Removes obstacles and raises risks early.*

· Sets clear objectives and holds self and others accountable for delivery

· Prioritizes initiatives based on business impact and maintains momentum through completion

· Demonstrates resilience when facing obstacles and adjusts approach based on results

· Establishes measurable success criteria for HR initiatives and programs

*Maps and follows standard processes; suggests simplifications.

Uses data to identify bottlenecks.

Implements improvements and adopts tools to streamline work.*

· Identifies inefficiencies in HR processes and streamlines workflows to enhance user experience

· Leverages technology and automation to scale HR services effectively

· Challenges the status quo and pilots new approaches through experimentation

· Measures process efficiency through cycle time, user satisfaction, and cost metrics

*Gathers relevant data and stakeholder input before deciding.

Considers risks, trade-offs, and long-term implications.

Makes timely decisions and learns from outcomes.*

· Analyzes complex situations using data, frameworks, and sound judgment

· Makes timely decisions even with incomplete information when required

· Demonstrates ethical reasoning and aligns decisions with organizational values

· Uses HR metrics, benchmarking data, and business context to inform recommendations

*Clearly articulates the organization's vision and why it matters.

Translates vision into meaningful goals.

Uses stories to inspire commitment and aligns priorities with long-term direction.*

· Articulates a compelling vision for the people agenda that inspires stakeholders

· Connects day-to-day HR activities to YOUGotaGift mission and strategic priorities

· Communicates the "why" behind changes and initiatives to build understanding and buy-in

· Models values and behaviors that reinforce desired culture while thinking long-term

· Bachelor's degree in Human Resources, Business Administration, Psychology, or related field

· 7–10 years of progressive HR experience, including 3–5 years in an HRBP or strategic HR role

· Proven experience partnering with business leaders in fast-paced, technology-driven, or digital environments

· Demonstrated expertise in talent management, organizational development, and change management

· Strong knowledge of UAE employment law and regional labour regulations

· CIPD Level 5 or higher, SHRM-CP/SCP, or equivalent HR certification

· Experience managing HR across multiple countries or free zones in the MENA region

· Background in startup, scale-up, or high-growth technology companies

· Advanced proficiency in HRIS systems, HR analytics platforms, and Microsoft Office Suite

· Strong data analysis capabilities with ability to translate metrics into insights and recommendations

· Deep understanding of modern HR practices including agile performance management, design thinking, and employee experience

· Knowledge of compensation benchmarking, job evaluation, and total rewards strategies

· Strategic mindset with commercial acumen and business orientation

· Consultative approach with strong influencing and stakeholder management skills

· Cultural intelligence and comfort navigating diverse, multi-cultural environments

· Growth mindset with curiosity, adaptability, and continuous learning orientation

· Integrity, discretion, and sound ethical judgment in handling sensitive matters

· Executive presence with excellent written and verbal communication skills in English (Arabic language skills are a plus)