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Housekeeping Supervisor - InterContinental Jeddah

IHG
Saudi Arabia, KSA
1 months ago
HousekeepingIntercontinentalSupervisor
Free

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HousekeepingIntercontinentalSupervisor
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Key Requirements

  • Experience at least 3yrs in same flied.
  • Flexibility is required, often covering early mornings, evenings, weekends, and holidays.

Core Duties and Responsibilities

  • Inspection and Quality Control: Inspect guest rooms, public areas, and back-of-house areas daily to ensure cleanliness standards are met.
  • Staff Management and Scheduling: Create staff work schedules, assign daily tasks, and manage attendance (absenteeism and turnover).
  • Training and Development: Train new housekeeping staff, provide refresher training, and motivate employees to maintain high performance.
  • Inventory and Supplies: Maintain inventory of cleaning supplies, linens, and guest amenities; order replacements when necessary.
  • Safety and Compliance: Ensure adherence to safety, including safe handling of chemicals and proper use of personal protective equipment (PPE).
  • Coordination with Departments: Work closely with the front desk for room status updates and maintenance for repairs.
  • Guest Services: Handle guest requests, complaints, and lost-and-found items with high-quality service recovery.
  • Administrative Duties: Prepare reports & Inventory.

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