Restaurant Manager (H05) (150129)
A little taste of your day-to-day: Every day is different at IHG, but you’ll mostly be: Financial return Manages daily operation of restaurant. Conducts market and competitor analysis.
Skills
About This Role
Overview
- A little taste of your day-to-day:
- Every day is different at IHG, but you’ll mostly be:
- Financial return
- Manages daily operation of restaurant.
- Conducts market and competitor analysis.
- P&L analysis including productivity and cost management.
- Develops and implements promotions calendar for F&B products
- Actively pursues cost saving measures and recycles wherever possible
People
- Conducts on-the-job training sessions for restaurant employees.
- Conducts pre-meal briefing and maintains liaison with kitchen.
- Ensures that grooming of restaurant employees is up to required standard.
- Role modelling the IHG Company Values and Core Purpose.
- Leading employee engagement activities.
- Conducting Annual and Mid-Year Performance Reviews.
- Coaching and regular feedback sessions of employees.
- Holds self and others accountable for achieving results.
Guest Experience
- Supervising & directing courteous serving of food & beverage in restaurant.
- Implementation and maintenance of brand standards.
- Driving the guest experience through service quality.
- Knowledgeable of menu, recipe and production procedure.
- Maintains customers database and utilizes effectively
- Taking appropriate actions to resolve guests' complaints
- Being attentive to guests and anticipating their needs
Responsible Business
- Manages daily operation of restaurants.
- Implementation of quality assurance programs
- Implementation and compliance of the Company’s Fire, Life and Safety requirements.
- Reviews checklists to maintain high standard of cleanliness.
- Maintains database of restaurant guests.
- Identifies opportunities to increase revenue.
- Challenges the way things are done; identifies areas requiring change and suggests ideas to support. the change.
- Implementation and maintenance of standard operating procedures.
And Requirements
- Arabic Speaker
- Completion of degree or certification in Hospitality Industry.
- 3 years' experience as Asst. Restaurant Manager.
- Experienced in pre-opening operations
- Fluent in English language
- Computer knowledge (MS Office and the Internet).
- What you can expect from us:
- We give our people everything they need to succeed.
- From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – impressive room discounts and some of the best training in the business.
- Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.
- IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.
- We promote a culture of trust, support, and acceptance.
- Always welcoming different backgrounds, experiences, and perspectives.
- IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.
- We know that to work well, we need to feel well – both inside and outside of work – and through my Wellbeing
- framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
- So, join us and you’ll become part of our ever-growing global family.
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