Housekeeping Supervisor – Guest Experience & Operational Excellence Leader at InterContinental Residences Dubai Business Bay

At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Supervisor to lead daily housekeeping operations and ensure exceptional cleanliness, presentation, and guest comfort across the property.

This role is designed for a detail-oriented, hands-on, and guest-focused professional who understands that every immaculate space contributes to a memorable stay—delivering consistency, efficiency, and excellence in every room and public area.

This is more than a traditional housekeeping role.

InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters.

You will ensure that all guestrooms, residences, and public areas are maintained to the highest standards—combining operational discipline with a genuine commitment to guest satisfaction and team leadership.

Housekeeping is at the heart of the guest experience.

As a Housekeeping Supervisor, you will ensure that all areas meet brand standards while supporting team productivity, quality control, and seamless coordination with other departments.

You will assist the Housekeeping Manager in driving operational efficiency, maintaining quality assurance, and fostering a positive and motivated team environment.

This is a key role in delivering both guest satisfaction and operational excellence.

Lead the Standards Behind the Experience

You will supervise housekeeping attendants, inspect rooms and public areas, and ensure that all cleaning and maintenance tasks are completed to the highest standards.

From room inspections to team coordination, you will ensure every detail reflects quality, care, and consistency—supporting a seamless and elevated guest experience.

At InterContinental, every detail matters.

This role is about more than cleanliness—it is about creating comfort, care, and trust through consistently high standards and thoughtful service.

No two days are the same; your responsibilities will span a range of operational and guest-facing activities, including but not limited to:

Ideally, you bring some (or all) of the following qualifications and experience:

We give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life.

These include a full uniform, generous room discounts, and world-class training programs.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives.

At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.

We know that to work well, we need to feel well – both inside and outside of work.

Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.

Ready to Shape the Guest Experience?

If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.

Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.

At IHG, we’ve made a promise.

As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good.

Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey?