Housekeeping Coordinator

Job Description

• We're looking for an organized and detail-oriented Housekeeping Coordinator to join our dynamic team in Ras Al-Khaimah, United Arab Emirates.
• Reporting to the Director of Housekeeping, you will serve as the administrative backbone of our housekeeping department, ensuring seamless operations and exceptional guest experiences.
• This role offers an exciting opportunity to make a meaningful impact by coordinating staff, managing schedules, and supporting our commitment to maintaining the highest standards of cleanliness and service excellence.
• Coordinate and provide comprehensive administrative support to all areas of the Housekeeping department, acting as a key liaison between management and staff
• Assign rooms to room attendants, housemen, and supervisors according to sectional breakout schedules, ensuring efficient workflow and equitable distribution of workload
• Maintain accurate employee records, schedules, and gratuity documentation for all housekeeping personnel
• Process and track work orders and guest requests, ensuring timely reporting and prompt delivery to guest rooms
• Update and maintain daily housekeeping room discrepancy reports with precision and accuracy
• Answer housekeeping office phones professionally, record all messages, and dispatch communications as directed by the Director of Housekeeping
• Provide proactive and professional guest service support while fostering a collaborative and supportive environment with colleagues
• Demonstrate empowerment to think critically, act decisively, and make sound decisions within your scope of responsibility
• Maintain strict adherence to all Health & Safety training, guidelines, and work practices established by organizational standards and local regulations
• Perform additional duties and assignments as required to support departmental goals and organizational objectives