Hotel Manager

Job Summary

Key Responsibilities

• **Operations Management:** Oversee all front-of-house and back-of-house operations, including front desk, housekeeping, maintenance, and F&B services.
• **Guest Relations:** Address guest complaints and feedback proactively to ensure high satisfaction ratings and brand loyalty.
• **Financial Oversight:** Manage annual budgets, track expenses, and implement revenue management strategies to maximize occupancy and GOP.
• **Team Leadership:** Recruit, train, and mentor department heads and staff. Conduct performance reviews and foster a positive, productive work environment.
• **Quality Control:** Perform regular inspections of the property to ensure rooms, public areas, and facilities meet luxury and safety standards.
• **Compliance:** Ensure the hotel adheres to local licensing laws, health and safety regulations, and labor standards.
• **Vendor Management:** Negotiate contracts with suppliers and manage third-party service providers.

Requirements & Qualifications

• **Experience:** Minimum of 5+ years in hotel management or a senior leadership role within the hospitality industry.
• **Education:** Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• **Technical Skills:** Proficiency in Property Management Systems (PMS) like **Opera** or **Oracle NetSuite**, and Microsoft Office Suite.
• **Leadership:** Proven ability to lead diverse teams and manage high-pressure situations effectively.
• **Communication:** Exceptional verbal and written communication skills.
• **Financial Acumen:** Strong understanding of P&L statements, budgeting, and forecasting.

Preferred Skills

• Experience in high-volume or luxury boutique environments.
• Multilingual capabilities are a significant plus.
• Strong networking skills within the local tourism and business community.
• Pay: AED3,500.00 - AED5,000.00 per month