Hostess
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About the Role
Elevate your career as a professional Hostess at Hyatt Place AlUla, a landmark in Hyatt's regional expansion. You will create a welcoming atmosphere for guests, ensuring a seamless dining experience from arrival to departure.
Key Skills for This Role
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Overview
We are looking for a friendly and professional Hostess to support the opening of Hyatt Place AlUla.
Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.
Your Role
As the Hostess, you’ll be responsible for creating a welcoming first impression for guests by managing restaurant seating arrangements, greeting guests warmly, and ensuring a smooth and enjoyable dining experience from arrival to departure.
Key Responsibilities
· Welcome guests in a friendly and professional manner and escort them to their tables
· Manage reservations, waiting lists, and table assignments to ensure efficient restaurant operations
· Maintain an accurate overview of table availability and dining room occupancy
· Coordinate with restaurant colleagues to optimize guest flow and seating arrangements
· Respond to guest inquiries and provide information about restaurant offerings and services
· Handle guest requests and special seating requirements whenever possible
· Maintain cleanliness and organization of the reception and waiting areas
· Assist in monitoring guest satisfaction and communicate feedback to the restaurant team
· Ensure compliance with service standards, grooming requirements, and operational procedures
· Support pre-opening restaurant preparations and operational readiness
Qualifications
· Previous experience in a hostess, guest service, restaurant, or hospitality role is preferred
· Strong customer service orientation and passion for hospitality
· Professional appearance and positive attitude
· Excellent organizational and multitasking skills
· Ability to remain calm and courteous during busy service periods
· Strong communication and interpersonal skills
· Attention to detail and commitment to service excellence
· Excellent English communication skills
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