Helpdesk and CAFM Coordinator - Acciona
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Key skills for this role
About the Role
We are seeking a detail-oriented and proactive CAFM Operator (Arabic Speaker) to join our team.
Key Skills for This Role
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Overview
We are seeking a detail-oriented and proactive CAFM Operator (Arabic Speaker) to join our team.
The ideal candidate will be responsible for managing and updating the Computer-Aided Facility Management (CAFM) system, ensuring accurate data entry, work order tracking, and effective coordination between maintenance teams and clients.
Fluency in Arabic and English is required.
Key Responsibilities
.
Operate and maintain the CAFM system on a daily basis.
Log, assign, and track work orders and service requests.
Ensure accurate data entry of assets, PPM schedules, and maintenance records.
Generate reports related to maintenance activities and system performance.
Coordinate with maintenance teams, supervisors, and clients.
Monitor SLA compliance and update job status accordingly.
Maintain proper documentation and system records.
Provide administrative support to the facilities management teamRequirements.
Proven experience working with CAFM systems.
Minimum 2 years of experience in facilities management or related field.
Fluent in Arabic (spoken and written) and good command of English.
Strong computer skills (MS Office, especially Excel).
Good communication and coordination skills.
Ability to handle multiple tasks and meet deadlines
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