Area Manager (Specialty Coffee)

Job Overview

Responsibilities

• Oversee the day-to-day operations of multiple coffee shops, ensuring seamless execution and adherence to company standards.
• Lead, mentor, and develop a team of Store Managers, fostering a culture of high performance, teamwork, and exceptional customer service.
• Drive sales and profitability by analysing financial reports, managing budgets, and implementing effective strategies to control costs and maximise revenue.
• Uphold the highest standards of coffee quality, beverage preparation, and presentation across all locations.
• Ensure an outstanding customer experience is consistently delivered, addressing customer feedback and actively seeking opportunities for improvement.
• Manage inventory levels, supply chain logistics, and supplier relationships to ensure product availability and minimise waste.
• Guarantee that all stores comply with local health, safety, and food hygiene regulations.
• Conduct regular site visits to assess performance, provide feedback, and support store teams.

Qualifications

• Proven experience in a multi-site management role, such as an Area Manager or Cluster Manager, preferably within the specialty coffee or premium hospitality sector.
• A genuine passion for and deep knowledge of specialty coffee, including brewing methods, bean origins, and quality standards.
• Strong leadership and people management skills with the ability to inspire and motivate teams.
• Excellent commercial acumen, with demonstrable experience in managing P&L, budgets, and key performance indicators.
• Exceptional organisational, problem-solving, and communication skills.
• The ability to work autonomously and manage time effectively in a fast-paced environment.
• A valid driving licence and the willingness to travel frequently within the Riyadh area.
• Fluency in English is essential; proficiency in Arabic is highly advantageous.

Benefits

• A competitive salary package commensurate with experience.
• Opportunities for professional growth and career development within the company.
• A dynamic and supportive work environment.