Head of Venue Technology Delivery

Overview

Key Responsibilities

• Lead the overall delivery lifecycle of Venue Technology projects from concept initiation through planning, procurement, implementation, testing, commissioning, and operational handover.
• Manage RFP preparation, tendering activities, vendor evaluations, contract coordination, and post-award project execution activities.
• Develop and maintain project documentation, governance artefacts, technical specifications, implementation plans, and reporting frameworks for all Venue Technology initiatives.
• Oversee project execution in coordination with vendors, consultants, contractors, and internal project management teams.
• Develop integrated project plans aligned with operational, engineering, and event delivery requirements across stadiums, venues, clubs, and mega-event environments.
• Define and document functional and technical requirements for venue technology systems and infrastructure.
• Support Venue Technology Operations teams and event organizers in defining project scope, operational expectations, and technical delivery requirements.
• Monitor project performance, risks, issues, timelines, budgets, and quality standards to ensure successful delivery outcomes.
• Ensure compliance with applicable industry standards, regulatory requirements, cybersecurity standards, and venue operational guidelines.
• Lead contract performance management activities to ensure vendor compliance, service quality, and client satisfaction throughout project execution and delivery phases.
• Coordinate testing, commissioning, integration validation, operational readiness, and transition-to-operations activities.

Delivery Resource Planning & Governance

• Manage and report on the progress of all Venue Technology projects and delivery programs.
• Provide regular executive-level updates, dashboards, and status reports to senior leadership and stakeholders.
• Lead service coordination meetings with vendors, consultants, operators, and external stakeholders.
• Manage the activities and performance of the Venue Technology Delivery team to ensure alignment with project objectives and operational requirements.
• Ensure all designs and implementations are compatible with venue operational standards, technology lifecycle requirements, scalability, and future expansion needs.
• Provide leadership, mentorship, and technical direction to team members and project resources.
• Support strategic planning initiatives related to venue technology transformation and innovation.
• Perform additional responsibilities as assigned by management.

Qualifications

• Bachelor’s or Master’s Degree in Electrical Engineering, Computer Engineering, Information Technology, or a related discipline.
• Minimum 10+ years of experience in Information Technology and technology project delivery.
• Minimum 7+ years of experience in a similar leadership role managing complex technology projects.
• Minimum 4 years of mandatory experience within sports venues, stadiums, or mega sporting event environments.
• PMP (Project Management Professional) or PRINCE2 Certification.

Required Skills & Competencies

• Proven experience delivering large-scale ICT, AV, and ELV projects within stadiums, arenas, smart venues, or mega-event environments.
• Strong expertise in SMART stadium and venue technologies, including integrated venue systems and event technology infrastructure.
• Experience in designing, implementing, and managing venue-based technology solutions for international sporting events.
• Strong understanding of project management methodologies, governance frameworks, and delivery best practices.
• Ability to interpret and develop technical drawings, schematics, wiring diagrams, and infrastructure layouts.
• Strong vendor management, stakeholder engagement, and contract management capabilities.
• Excellent leadership, organizational, and communication skills.
• Strong analytical thinking, troubleshooting, and problem-solving abilities.
• Ability to manage multiple projects and priorities within fast-paced, high-pressure event environments.
• High attention to detail and commitment to operational excellence and delivery quality.