Head of Human Resources

Role purpose

People strategy and workforce planning

• Partner with senior leaders on workforce capability, organisational priorities, talent requirements, and people-related risks.
• Lead annual manpower planning and budgeting, strategic workforce planning, organisational design, and workforce optimisation.
• Lead talent reviews, succession planning, career development, internal mobility, and retention.
• Identify capability gaps and work with Learning & Development on development initiatives.

HR delivery and leadership

• Oversee recruitment priorities, Emiratisation initiatives, employee relations, performance management, compensation, benefits, and reward frameworks.
• Drive engagement, culture, and employee experience; oversee compliance with UAE Labour Law and internal policies.
• Lead and develop the HR team and improve HR services, governance, and employee services.
• Use HR analytics, workforce data, and people metrics to inform decisions; drive process improvement and digitalisation.

Essential qualifications and experience

• Bachelor's degree in HR, Business Administration, Organisational Psychology, Management, or a related discipline.
• 10–15 years of progressive HR experience, including 5–7 years in a leadership role.
• UAE hospitality, leisure, entertainment, or tourism sector experience and HR leadership in a large, complex, multi-site, or operationally intensive organisation.
• Experience in senior stakeholder partnership, workforce planning and budgeting, organisational effectiveness, talent management, employee relations, and team leadership.
• In-depth UAE Labour Law and HR governance knowledge; strong workforce analytics and total-rewards understanding.
• Experience with SAP HCM, SuccessFactors, or equivalent enterprise HR platforms.

Desirable qualifications and experience

• A master's degree in HR, Business Administration, Organisational Development, or a related field is desirable.
• CIPD, SHRM, or equivalent professional HR qualification is desirable.
• Group or subsidiary structure experience, exposure to organisational transformation or acquisitions, and Arabic language skills are desirable.