Head of E-commerce
Role Overview
The Head of E-commerce owns the online business across the e-commerce website and marketplaces.
The role drives online revenue, category growth, marketplace performance, conversion, assortment, pricing, promotions, inventory and profitability.
Industry context: e-commerce, retail and consumer products. Location stated in posting: Dubai, UAE.
Key Skills for This Role
Full Job Posting
Role overview
The Head of E-commerce owns the online business across the e-commerce website and marketplaces.
The role drives online revenue, category growth, marketplace performance, conversion, assortment, pricing, promotions, inventory and profitability.
Industry context: e-commerce, retail and consumer products. Location stated in posting: Dubai, UAE.
Responsibilities
- Own e-commerce strategy, revenue and profitability across the website and marketplaces; manage a multi-category SKU portfolio.
- Deliver a monthly sales target of AED 1 million.
- Drive growth through assortment planning, pricing, promotions, digital merchandising and marketplace optimization.
- Own website traffic, conversion, average order value, product visibility and customer experience.
- Oversee Amazon, Noon and other marketplace performance through key account managers.
- Analyze sales, SKU performance, margins, inventory, conversion and customer data to find growth opportunities.
- Work with Category, Buying, Marketing, Supply Chain and Operations on product availability and timely launches.
- Plan seasonal and festive campaigns, particularly around major Indian festivals.
- Improve marketplace rankings, visibility, advertising performance and organic sales.
- Own the e-commerce P&L and sales, margin and profitability targets; lead the team and marketplace account managers.
Ideal candidate profile
- 7–12+ years of experience in e-commerce, marketplace management, digital commerce or online retail.
- Proven experience managing large SKU portfolios and significant online revenue targets.
- Strong experience with Amazon, Noon and e-commerce websites.
- Strong understanding of online merchandising, marketplace operations, pricing, promotions, inventory and performance marketing.
- Experience managing teams and multiple online channels.
- Strong commercial and analytical mindset with proven ownership of revenue and profitability.
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