Head of Business Intelligence - Crypto Exchange
Skills
About This Role
We have been engaged by a leading global digital assets platform to appoint a Head of Business Intelligence to lead the evolution of its enterprise-wide data and analytics capability.
This is a high-impact leadership role sitting at the intersection of trading, product, operations, and executive management. The successful candidate will be responsible for building scalable BI frameworks, driving data-led decision making, and delivering strategic insight across a complex, high-growth trading environment.
The mandate requires a commercially minded data leader with deep exposure to trading ecosystems, strong technical capability, and the ability to influence senior stakeholders across a fast-moving international business.
Key Responsibilities
Enterprise BI Leadership
- Lead and scale the firm’s cross-functional business intelligence and analytics capability across core business units including trading, product, operations, and growth.
- Define and implement data governance standards, reporting frameworks, and organizational best practices to enhance enterprise-wide data maturity.
- Build and develop high-performing BI and analytics teams across multiple regions.
Trading & Commercial Analytics
- Own end-to-end analytics for the trading business, delivering actionable insight across user behaviour, liquidity, market activity, revenue performance, and operational risk.
- Partner closely with trading, product, and commercial teams to optimize performance across spot, derivatives, and other trading products.
- Deliver deep-dive analysis, forecasting, and modelling to support strategic planning and real-time business decisions.
Executive Stakeholder Management
- Act as a strategic advisor to senior leadership, translating complex data into clear commercial recommendations and growth initiatives.
- Support executive decision-making through high-impact reporting, performance analysis, and market intelligence.
KPI & Data Infrastructure
- Design and evolve company-wide KPI frameworks, performance measurement systems, and executive dashboards.
- Drive the adoption of scalable visualization and self-service analytics capabilities across the organization.
Operational Performance & Strategic Projects
- Lead data-driven initiatives focused on improving operational efficiency, trading performance, customer engagement, and market competitiveness.
- Conduct attribution analysis and monitor market trends to identify growth opportunities and emerging risks.
Client & Revenue Insights
- Develop analytical frameworks and data products to support institutional and high-value client segments.
- Provide insight into customer performance, retention, and monetization strategies.
Candidate Profile
- Fluent Mandarin and English language capability is essential.
- Significant experience within Business Intelligence, Analytics, or Data Strategy roles, ideally gained within digital assets, fintech, electronic trading, or broader financial services environments.
- Strong understanding of trading businesses and market structure, with experience supporting trading, liquidity, or exchange-related functions highly preferred.
- Proven track record building and leading high-performing BI or analytics teams within fast-scaling organizations.
- Advanced technical capability across SQL, Python, and leading BI platforms such as Tableau or Power BI.
- Strong commercial acumen with the ability to influence senior stakeholders through data-led insight and strategic thinking.
- Experience designing scalable KPI frameworks, executive reporting environments, and enterprise analytics functions.
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