Head Hostess - French Concept - Jumeirah Al Qasr
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Key skills for this role
About the Role
Jumeirah Al Qasr is seeking a Head Hostess for a French concept restaurant starting September 2026. You will manage dining reservations, maintain high standards of guest service, and assist with marketing activities.
Key Skills for This Role
Responsibilities
- Manage dining reservations and special services according to Restaurant Reservations SOP
- Maintain high standards of personal presentation and professionalism in all interactions
- Ensure proper manning of hostess desk/door to provide friendly and prompt welcomes to all guests
- Assist colleagues as needed to achieve designated work goals
- Stay informed of hotel events, city information, menu specials, and relevant job related updates
- Contribute to marketing activities and initiatives to increase market share for the Outlet
Requirements
- One or two years of experience in the same role with a luxury 5 star property
- Strong knowledge of Microsoft Office products and Opera (Cloud)
- Experience working in a multi cultural environment
- Confident in successfully handling complaints of various severity
Full Job Posting
About the Job
- An exciting opportunity has arisen for a Head Hostess to join Jumeirah Al Qasr from September 2026 onwards.
Main Duties and Responsibilities
- Manage dining reservations and special services according to Restaurant Reservations SOP, providing knowledgeable assistance to guests.
- Maintain high standards of personal presentation and professionalism in all interactions with customers and colleagues.
- Ensure proper manning of hostess desk/door to provide friendly and prompt welcomes to all guests.
- Assist colleagues as needed to achieve designated work goals, fostering teamwork and collaboration.
- Stay informed of hotel events, city information, menu specials, and relevant job related updates through daily review of notice boards and briefing sheets.
- Contribute to marketing activities and initiatives to achieve desired results and increase market share for the Outlet.
About You
- One or two years of experience in the same role with a luxury 5 star property; experience in the UAE is desirable, but not mandatory.
- Strong knowledge of Microsoft Office products and Opera (Cloud).
- Experience working in a multi cultural environment.
- Confident in successfully handling complaints of various severity.
About the Benefits
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Comprehensive healthcare and life insurance coverage
- Paid annual leave entitlement
- Performance based incentives tailored to your role
- Competitive tax free salary paid in UAE Dirhams (AED)
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