Guest Relation Officer/Front Office (6 Months Contract) - Arabic speakers
About This Role
- Job Title – Guest Relation Officer/Front Office (6 Months Contract) - Arabic speakers
- Type - Outsourced
- Contract Duration- 6 Months, Immediate Joiners
- Work Location – UAE
- Salary – AED 5000
- Working days & timings – 6-day work and standard hours
- Mandatory details/Skills –Customer Service, Communication Skills
Job description:
- Greet guests warmly and professionally upon arrival and departure.
- Handle guest check-in and check-out efficiently.
- Serve as a point of contact for all guests’ needs, requests, and inquiries.
- Resolve guest complaints promptly and professionally.
- Coordinate with housekeeping, room service, and other departments to ensure guest satisfaction.
- Provide accurate information about hotel services, amenities, and local attractions.
- Monitor guest feedback through surveys and online platforms and respond appropriately.
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