Guest Relations Officer | Al-Futtaim Automotive | Toyota

About This Role

Job Requisition ID: 177471

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Emiratization Part-Time Opportunity: Guest Relations Officer – Al Futtaim Toyota - Sheik Zayed Road Are you a Emiratization looking for a part-time role in a dynamic and professional environment? 🚗✨Al Futtaim Automotive is offering an exciting opportunity to join our team as a Guest Relation Officer – where you’ll be the face of our brand and the first to deliver our World’s Warmest Welcome to every customer.

📌 What’s in it for you?

• A part-time position with 2 days off per week
• Willing to work either morning or afternoon shifts, with a schedule of 4 hours per day
• Gain hands-on experience in a prestigious automotive brand
• Work in a customer-focused, professional environment
• Be part of one of the UAE’s leading automotive groups

💼 What you will do:

• Be the first point of contact for all customers visiting our showroom
• Welcome, guide, and ensure customers are connected to the right executive seamlessly
• Deliver an exceptional customer journey from start to finish
• Give every guest a warm send-off, ensuring they leave feeling valued and cared for

✅ What we’re looking for:

• Emiratization with Family Book (mandatory)
• Fluent in English with strong communication skills
• Customer service experience is an added advantage
• Basic knowledge of MS Office (Excel preferred)
• High school diploma or higher

👥 About the role: You’ll be working in a busy workshop environment, and you will be engaging with customers and colleagues across all levels. If you are motivated, customer-focused, and passionate about cars , this is your chance to shine!

✨ Apply today and take the first step into building your career with Al Futtaim Automotive .

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Additional Internal Information:

• Reports to: Sales Manager
• Band: E

Note:- You must have been an Al-Futtaim employee for at least 18 months in order to be considered.

You must inform your HRBP in confidence of your application.

Please note that this vacancy may be advertised externally in the next week so apply without delay.