Guest Relations & Back-up Sales
About This Role
Are you passionate about customer experience, client relations, and sales? Cloud Spaces is looking for a Client Relations & Back-up Sales professional to join our dynamic team in Dubai!
This role is perfect for someone who thrives in a premium hospitality and coworking environment, enjoys building strong client relationships, and is eager to grow into a management position.
💼 What You’ll Do:
- Be the face of Cloud Spaces – managing for our clients and visitors, high-standard experience.
- Support the Center Manager in driving sales, day to day operations, and client satisfaction.
- Conduct client check-ins, onboarding, and follow-ups to ensure a smooth journey.
- Manage leads, assist with upselling memberships, and handle CRM updates.
- Cover reception when needed, ensuring smooth day-to-day operations.
- Support with invoicing, collections, and billing accuracy.
🎯 Your Impact:
- Enhance client satisfaction and retention through exceptional service.
- Achieve sales conversion goals and certification as a back-up seller.
- Contribute to operational excellence and a vibrant workplace culture.
✨ What We’re Looking For:
- Experience in client relations, customer service, or sales support .
- Strong communication skills, professional presence, and a positive attitude.
- Organized, proactive, and motivated to deliver results.
- Familiarity with CRM systems, excel and basic billing processes (preferred).
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