Guest Arrival Expert
Role Overview
Create a memorable experience for hotel guests throughout arrival and departure.
Provide a range of services, handle operational tasks and guest requests, prepare reports, and share local points of interest.
Key Skills for This Role
Full Job Posting
Role overview
Create a memorable experience for hotel guests throughout arrival and departure.
Provide a range of services, handle operational tasks and guest requests, prepare reports, and share local points of interest.
Work arrangement
- Full-time, non-management hotel role in Doha, Qatar; the posting states that the position is not remote.
Guest service and standards
- Help guests with arrival and departure services and respond to their requests.
- Complete operational tasks, produce reports, and share information about local points of interest.
- Follow company policies and procedures, maintain confidentiality and quality standards, and protect company assets.
- Maintain professional standards for uniform, appearance, and communication; contribute to a safe workplace.
Experience and qualifications
- Related work experience and supervisory experience are not required.
- A secondary school diploma or GED is listed as desirable.
- No license or certification is listed as required.
Physical requirements
- The role involves standing, sitting, or moving for extended periods.
- Move, lift, carry, push, and pull items up to 23 kg without assistance and items over 34 kg with assistance.
About the employer
The role is with The Ritz-Carlton, part of Marriott International, a luxury hospitality brand.
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