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GTM Operations Lead

Zinc
London, GBR
Full-time
Mid
Hybrid
GBP 50000-55000 yearly / year
Discovered 1 months ago
HubSpotSigma

Full Job Posting

Key Responsibilities 🗝️

  • Partner with Sales, Marketing, Partnerships, and Outbound to align on goals, metrics, and revenue strategy.
  • Own the commercial data model, pipeline, and forecasting, one consistent definition of a lead, opportunity, and renewal-risk account across every channel, backed by real stage definitions and forecast methodology.
  • Own the renewals, upsell, and partner/outbound pipeline, risk flagging, the CS-to-sales handoff, and pipeline tracking and attribution.
  • Lead ad hoc RevOps initiatives and special projects as they come up, partnering with the Head of Ops and other Heads of.
  • Run a small analyst team as a player-coach, growing it as the team expands and it's seen as necessary.

Skills, Knowledge and Expertise 🚀

  • Revenue operations experience : a track record running ops for a revenue function (sales, marketing, or RevOps) at a similar-stage company
  • CRM fluency (we use HubSpot): comfortable specifying and holding the line on what "clean" data looks like
  • BI/reporting fluency (we use Sigma): comfortable building your own dashboards and analysis on clean data
  • People management : has managed at least one direct report, or is clearly ready to
  • Influential communicator : works and communicates well with Heads of and senior stakeholders, and can get things prioritised without needing formal authority over everyone involved
  • Comfortable being hands-on : this is a player-coach role in year one, not a pure people-manager seat
  • Structured under ambiguity : can take a messy commercial process and turn it into a clear, ownable system

What we offer 🍉

  • 24 days holiday + Bank Holidays + your birthday off 🎉
  • £1200 annual benefits allowance ( ThanksBen , from month 2)
  • Early finish Fridays (16:00)
  • Yearly company retreat abroad ✈️
  • 30 days to Work from anywhere 🌍
  • Enhanced Maternity, Paternity, and Adoption Leave (13 weeks full pay, 17 weeks half pay, then SMP for maternity, 1 month full pay for paternity/adoption) 🐣
  • Statutory pension with NEST (3% employer, 5% employee)
  • Zinc shares, issued through the EMI Scheme
  • Unlimited access to Spill Therapy
  • Company socials, quarterly team socials Free Monday lunches
  • Nursery workplace benefit scheme (Yellownest)
  • Option to lease an electric car through Electric Car Scheme
  • Celebrated Zinc anniversaries 🥳

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