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Group F&B Operations Director

Maison Samira Maatouk
Abu Dhabi, UAE
Full-time
Director
Onsite
Discovered 2 weeks ago
Food and beverage operationsF&B strategy and leadershipRevenue growth and sales managementP&L and budget managementCost control and profitability analysisOperational standards and SOPs

Full Job Posting

Role overview

Leads strategic, commercial, operational, and financial performance of the Group’s F&B businesses across the UAE and Morocco.

Scope includes Maison Samira Maatouk, Samira Maatouk outlets, Central Kitchen, Outdoor Sales, Catering, Projects and Operations, and related F&B businesses.

Accountable for revenue, profitability, cost control, service quality, customer experience, people performance, and business expansion.

Strategy and leadership

  • Develop Group F&B strategy aligned with corporate objectives and set annual, quarterly, and monthly operational and commercial objectives.
  • Lead business plans, operating budgets, revenue targets, and departmental and outlet-level KPIs.
  • Lead UAE and Morocco operations, establish performance accountability, and identify expansion, new concepts, locations, partnerships, and revenue streams.

Revenue and sales growth

  • Set location sales targets and monitor actual sales against budgets and forecasts.
  • Grow walk-in, corporate, catering, outdoor, events, functions, delivery, online, and key-account sales.
  • Maintain sales pipelines and lead generation; review prospects, conversion rates, lost business, and corporate relationships.
  • Coordinate Sales and Operations to grow revenue; address underperforming locations and monitor transaction value and customer frequency.

Profitability and financial management

  • Manage F&B P&L and budgets across locations; monitor food and beverage costs, labor, gross profit, EBITDA, waste, inventory variance, utilities, expenses, commissions, and delivery costs.
  • Review monthly results with Finance, address negative variances, allocate costs appropriately, and control unnecessary expenses.
  • Improve menu profitability, contribution margins, pricing, working capital, and profitability with Finance and Supply Chain.

Operational excellence

  • Maintain approved Group SOPs and consistent operating standards across UAE and Morocco; conduct operational reviews and site inspections.
  • Ensure outlet opening and closing procedures, staffing levels, scheduling, productivity, and manpower utilization are managed effectively.
  • Coordinate with Operations, Finance, Procurement, Warehouse, HR, IT, and Marketing.
  • Ensure transactions and approvals are recorded in approved systems and establish daily, weekly, and monthly operational reporting.

Work location

  • The posting states hybrid remote work in Abu Dhabi.

Requirements

  • Experience leading strategic, commercial, financial, and operational performance across food and beverage businesses.
  • Ability to develop and manage business plans, operating budgets, revenue targets, and measurable KPIs across multiple locations.
  • Capability to manage F&B P&L, cost performance, pricing, and profitability.
  • Ability to lead operational standards, site reviews, staffing, scheduling, and coordination across business functions.

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