General Technician

Role and location

Maintenance and repairs

• Execute scheduled preventive maintenance on hotel assets, guest rooms, and plant equipment.
• Service and troubleshoot fan coil units, air handling units, exhaust systems, and basic refrigeration; clean coils, replace filters, and clear drains.
• Inspect, repair, or replace lighting, switches, sockets, distribution boards, and minor electrical faults safely.
• Repair and maintain water supply, drainage, pumps, water heaters, and sanitary fixtures.
• Perform touch-up painting, drywall repair, caulking, tiling, grouting, and minor carpentry or furniture repairs.

Guest service and operations

• Promptly handle reactive maintenance requests from guests and departments through hotel work-order software.
• Conduct in-room repairs professionally while minimizing noise, mess, and disruption to guests.
• Complete shift logs, report unresolved mechanical issues, and hand over urgent tasks to the next shift.

Safety and workshop

• Follow LOTO and work-at-heights procedures and wear appropriate personal protective equipment.
• Support routine testing of fire alarms, smoke detectors, emergency lighting, and backup generators.
• Keep the engineering workshop clean and organized and account for and securely store tools and assets.

Qualifications and experience

• Technical diploma, vocational certificate, or equivalent trade-school qualification in electrical, mechanical, HVAC, or plumbing.
• At least 2 years of maintenance experience; experience in a 4- or 5-star hotel or luxury commercial property is preferred.
• Broad multi-trade troubleshooting ability in basic electrical, plumbing, HVAC, and carpentry.
• Ability to read basic blueprints and wiring diagrams.
• Detail-oriented with strong problem-solving abilities and conversational English for guests and colleagues.

Physical and schedule demands

• Able to lift heavy items, climb ladders, and work in tight spaces.
• Flexible to work rotating shifts, including weekends, nights, and public holidays.