General Manager (Luxury Hospitality)

Overview

Key Responsibilities

• Lead the overall business performance of the restaurant group and ensure achievement of revenue, profitability, and growth objectives.
• Develop and implement strategic business plans to enhance sales, market share, and brand positioning.
• Drive expansion initiatives, including new restaurant openings, franchise opportunities, and market development projects.
• Oversee daily operations across multiple outlets to ensure operational efficiency and service excellence.
• Manage budgeting, forecasting, financial performance, and cost-control measures.
• Identify operational challenges and implement improvement initiatives to maximize profitability and productivity.
• Lead and mentor senior management teams, ensuring alignment with company objectives and performance targets.
• Develop, monitor, and analyze key performance indicators (KPIs) across operations, finance, customer experience, and human resources.
• Establish and maintain effective organizational structures, policies, procedures, and governance frameworks.
• Ensure compliance with local regulations, food safety standards, and quality requirements.
• Collaborate closely with ownership and executive stakeholders to support long-term business goals and expansion strategies.
• Drive customer experience initiatives to enhance guest satisfaction, loyalty, and brand reputation.
• Support franchise development by establishing scalable operational standards and systems.

Qualifications & Requirements

• Bachelor's Degree in Hospitality Management, Business Administration, or a related field.
• Minimum 10 years of senior leadership experience within hospitality, restaurant groups, or food & beverage operations.
• Proven GCC hospitality experience is mandatory.
• Strong experience managing multiple restaurant outlets and large operational teams.
• Demonstrated success in restaurant launches, business expansion, and growth initiatives.
• Strong commercial, financial, and operational management skills.
• Experience leading organizational restructuring and performance improvement programs.
• Franchise development experience is highly desirable.
• Excellent leadership, communication, negotiation, and decision-making skills.
• Fluency in both Arabic and English is mandatory.

Benefits

• Competitive salary and benefits package.
• Opportunity to lead a growing hospitality group with ambitious expansion plans.
• Long-term career growth and executive leadership opportunities.

Education

• Diploma (Required)

Experience

• Luxury hospitality: 10 years (Required)

Language

• Arabic (Required)

Location

• Doha (Preferred)