General Manager - Cleaning & Catering
Skills
About This Role
Key Responsibilities
- Lead and inspire a diverse team of managers, supervisors, and frontline staff.
- Oversee day-to-day operations of cleaning and catering services across multiple sites.
- Ensure compliance with health and safety standards, food safety regulations, and company policies.
- Monitor inventory, equipment, and supply usage to minimize waste and cost.
- Prepare and manage budgets, forecasts, and financial reports.
- Analyze financial data to identify cost-saving opportunities and improve profitability.
- Negotiate contracts and manage vendor relationships.
- Maintain strong relationships with existing clients, addressing feedback and resolving issues promptly.
- Participate in business development efforts, including client presentations and proposal development.
- Ensure high levels of client satisfaction and retention.
- Recruit, train, and retain high-performing staff.
- Conduct performance reviews and implement staff development plans.
- Handle disciplinary matters and promote positive employee relations.
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