Front Desk Receptionist
Manage the front desk operations of a salon, greeting clients, scheduling appointments, handling payments, managing stock inventory, etc. To play a key role in creating a positive client experience.
Skills
About This Role
Job Description
Manage the front desk operations of a salon, greeting clients, scheduling appointments, handling payments, managing stock inventory, etc.
To play a key role in creating a positive client experience.
Core Duties
- **Client Interaction:** Greeting clients, offering refreshments, and ensuring a welcoming atmosphere.
- **Appointment Management:** Scheduling appointments, managing the salon's calendar, and sending out appointment reminders.
- **Communication:** Answering phones, responding to client inquiries via phone, email, or in person, and relaying information to stylists.
- **Payment Processing:** Handling cash, credit card transactions, and issuing receipts.
- **Maintaining the Reception Area:** Keeping the reception area clean, tidy, and organized.
- **Administrative Tasks:** Assisting with filing, data entry, and maintaining client records.
- **Inventory Management:** Ensuring the salon is stocked with necessary supplies and products.
- **Customer Service:** Addressing client complaints and feedback, and resolving issues as needed.
Skills Required
· **Excellent Communication Skills:**
Both verbal and written communication are essential for interacting with clients and staff.
Preferred English and Arabic speaking skills
· **Strong Organizational Skills:**
The ability to manage appointments, maintain records, and multitask effectively is crucial.
· **Customer Service Orientation:**
A friendly and helpful demeanor is necessary for creating a positive salon experience.
· **Proficiency with Technology:**
Basic computer skills and familiarity with salon management software are often required.
· **Problem-Solving Skills:**
The ability to handle client inquiries, address complaints, and resolve issues effectively.
· **Sales Skills:**
Upselling services and products to clients is a common expectation.
Job Type: Full-time
Pay: AED6,000.00 - AED7,000.00 per month
Experience
- Salon: 3 years (Required)
Language
- Arabic (Required)
- English (Preferred)
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