Front Desk Receptionist
Role Overview
Tips & Toes seeks a welcoming, organized receptionist to manage the front desk and provide a positive client experience.
The role supports daily salon operations through appointment coordination, client assistance, and payment processing.
Key Skills for This Role
Full Job Posting
Role overview
Tips & Toes seeks a welcoming, organized receptionist to manage the front desk and provide a positive client experience.
The role supports daily salon operations through appointment coordination, client assistance, and payment processing.
Responsibilities
- Welcome clients and respond to enquiries in person, by phone, and through approved messaging channels.
- Schedule, confirm, and manage appointments; coordinate client flow and communicate changes with the service team.
- Explain services, packages, promotions, and retail products.
- Process payments, issue receipts, and complete daily cashier reconciliation.
- Maintain accurate client records and protect confidential information.
- Handle feedback professionally and escalate concerns to the Branch Manager.
- Keep the reception area clean, organized, and presentable.
- Support booking follow-ups, client retention, and branch sales targets.
- Follow company grooming, service, and front-desk procedures.
Requirements
- Previous experience in reception, customer service, or hospitality; salon or spa experience is an advantage.
- Strong communication and interpersonal skills; good command of English; Arabic is required.
- Confidence using booking systems, POS systems, and basic Microsoft Office applications.
- Strong organization, attention to detail, and cash-handling skills.
- Ability to multitask and remain professional in a busy environment.
- Flexibility to work shifts, weekends, and public holidays.
Compensation
- Pay is AED 3,500 per month.
Workplace
- Work is in person in Abu Dhabi.
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