Female Receptionist
Role Overview
Receptionist for a salon or spa, serving as the welcoming face of the business and managing the front desk.
The role supports client experience and business growth through service promotion and upgrades.
Key Skills for This Role
Full Job Posting
Role overview
Receptionist for a salon or spa, serving as the welcoming face of the business and managing the front desk.
The role supports client experience and business growth through service promotion and upgrades.
Client engagement
- Greet clients and manage check-in and check-out.
- Handle bookings, cancellations, and schedule adjustments accurately.
- Provide information about services, promotions, and packages.
- Recommend add-ons or premium treatments to promote upgrades and support revenue.
Payments and administration
- Process cash, card, or other approved payments; issue receipts; track daily sales; and reconcile end-of-day cash.
- Follow company policies for refunds, discounts, and vouchers.
- Answer and direct calls, maintain an organized reception area, and handle mail, deliveries, and other front-desk tasks.
- Maintain accurate client records and confidentiality.
Client service
- Coordinate with therapists and technicians to support smooth service flow.
- Resolve client questions and concerns professionally and provide after-service care information when needed.
- Support client satisfaction from arrival through departure.
Qualifications and skills
- At least 1–2 years of receptionist, front-desk, or customer-service experience; the experience section specifies 2 years of receptionist experience as required.
- Fluent English is required; Arabic and other additional languages are advantageous.
- Computer literacy, including booking systems, MS Office, and POS operations.
- Strong organizational skills, attention to detail, interpersonal skills, and communication skills.
Schedule
- Working hours are 9 hours.
Compensation
- Pay is AED 3,000–4,000 per month, plus commission.
Workplace
- Work is in person.
Employment
- Full-time, permanent position.
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