Forward Deployment Eng, HL7

Role overview

Responsibilities

• Design customer integrations mapping radiology order-to-result workflows across RIS/EHR, worklists, PACS, Viewer, reporting, and results to HL7 and DICOM configurations.
• Lead technical discovery covering interfaces, message types, code sets, migration data, and cutover requirements.
• Build, configure, and validate integration-engine interfaces, mappings, transformers, routing, and test messages.
• Coach implementation teams and customer analysts; publish interface specifications, playbooks, and baselines.
• Lead customer-facing integration during go-lives, hypercare, and escalations; resolve HL7 and integration issues with engineering.
• Establish change control for site-specific customizations, including documentation, versioning, and rollback plans.
• Turn recurring interface needs into standard product capabilities and define AI adoption requirements and success criteria.
• Configure AI-enabled clinical-data workflows and coordinate rollout, site readiness, and customer adoption.
• Triage account engineering issues, track defects through resolution, and close the loop with customers.
• Monitor HL7 service health, participate in incident response, and drive reliability improvements.

Minimum qualifications

• Bachelor’s degree in Computer Science, Biomedical Engineering, Health Informatics, Information Systems, or related field, or equivalent education and experience.
• 8+ years in healthcare IT integration or clinical systems; 5+ years of hands-on HL7 v2.x interface design and support in customer-facing or implementation work.
• Expert-level experience with at least one integration engine; Mirth Connect/NextGen Connect is strongly preferred, and Rhapsody, Cloverleaf, or Corepoint are acceptable.
• Strong radiology order-to-result workflow knowledge and working knowledge of DICOM mapping to HL7 order data and modality worklist.
• Proficiency in JavaScript, SQL, and message/log analysis; ability to work directly with customer IT, interface analysts, and clinical stakeholders.
• FHIR R4, IHE profiles, CIIP/PARCA credentials, regulated medical device experience, and ITIL practices are preferred.