Food and Beverage Server
About This Role
☕ We’re Hiring: Waitress (Food & Beverage Server)
Do you have a passion for great coffee and delivering exceptional customer service?
We’re looking for an enthusiastic and customer-focused Waitress to join our team!
About the Role
As part of our front-of-house team, you will play a key role in creating a warm and welcoming experience for our guests. You will take orders, serve food and beverages, and ensure every customer leaves satisfied.
Key Responsibilities
- Greet guests warmly and escort them to their tables
- Present menus and provide detailed information on menu items
- Take accurate food and beverage orders and relay them to the kitchen/bar team
- Serve food and drinks promptly and professionally
- Anticipate guest needs and respond efficiently
- Handle inquiries, feedback, and complaints with professionalism
- Work closely with kitchen and bar staff to ensure smooth service
- Maintain cleanliness and organization of the dining area
What We’re Looking For
- Previous experience as a waitress or cashier in a food & beverage or café environment
- Friendly, professional, and customer-oriented attitude
- Strong communication and teamwork skills
- Passion for coffee and hospitality
Skills & Competencies
- Customer Focus: Deliver excellent service and exceed guest expectations
- Communication: Clear and effective interaction with guests and team members
- Teamwork: Collaborate smoothly with all staff
- Adaptability: Perform well under pressure in a fast-paced environment
- Product Knowledge: Understand menu items, ingredients, and allergens
- Upselling: Promote menu items and specials effectively
- Problem-Solving: Address guest concerns quickly and professionally
Qualifications
- Excellent customer service and interpersonal skills
- Ability to work in a fast-paced environment
- Strong attention to detail
- Willingness to learn and grow
- Flexible with shifts, including evenings, weekends, and holidays
If you are passionate about hospitality and committed to service excellence, we would love to hear from you. Apply now and become part of our team!
Job Type: Full-time
Work Location: In person
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