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indeed

FOH Supervisor/ FOH Team Leader

MAXZI The Good Food Cafe and Restaurant
Ras Al Khaimah, UAE
Full-time
Onsite
AED 3,500–3,800 per month
Discovered 2 days ago
Restaurant front-of-house operationsShift planning and coordinationStaff training and coachingCustomer serviceTeam leadership and motivationCustomer complaint resolution

Full Job Posting

Role overview

Front-of-house supervisor role for subsidiary MAXZI Restaurant and Cafe.

Works with the manager, deputy, and other supervisors to support restaurant operations and may run shifts in their absence.

Responsibilities

  • Assist with daily operations, staff training, and team standards.
  • Run shifts and follow plans for breaks, changeovers, and table assignments; take on hands-on duties as needed.
  • Build cooperative relationships with front-of-house supervisors and support customer satisfaction, sales, and return visits.
  • Deliver excellent service and lead and motivate the team to do the same.
  • Coordinate with the kitchen, including on food allergens.
  • Support hygiene, safety, housekeeping, and personal cleanliness standards.
  • Pass customer feedback to management and resolve complaints.
  • Remain vigilant against theft of services.
  • Attend meetings and relevant training; undertake other assigned duties.

Compensation

  • Pay is AED 3,500–3,800 per month.

Work location

  • Work location is in person.

Application note

  • The posting asks whether candidates can join immediately.

Requirements

  • Deliver customer service in a confident, professional, knowledgeable, and friendly manner.
  • Communicate effectively with the kitchen team, including about food allergens.
  • Maintain high personal cleanliness and ensure team cleanliness, including clothing, hands, and PPE.
  • Support hygiene, safety, and housekeeping standards.
  • Be able to take responsibility for running shifts during the manager or deputy's absence.

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