naukri
Fleet Supervisor / Driver Operations Manager — Limousine & Chauffeur S
Green Arcs Passenger Luxury Transport LLC
Dubai, UAE
Mid-Senior
3 weeks ago
Fleet CoordinatorChauffeur Services SupervisorDriver Operations LeadVehicle Operations SupervisorTeam LeadershipOperational Efficiency
Free
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Fleet CoordinatorChauffeur Services SupervisorDriver Operations Lead
About the Role
Manage driver recruitment, performance, and training while ensuring compliance with regulations and optimizing fleet operations for efficiency.
Key Skills for This Role
Fleet CoordinatorChauffeur Services SupervisorDriver Operations LeadVehicle Operations SupervisorTeam LeadershipOperational Efficiency
Full Job Posting
Driver Management & Recruitment
- End-to-end recruitment of professional chauffeurs — sourcing, screening, onboarding and documentation
- Maintain an up-to-date driver roster with schedules, attendance records and leave management
- Conduct regular performance reviews and address disciplinary matters in line with UAE labour law
Daily Target Compliance
- Set, communicate and monitor daily trip and revenue targets per driver
- Track real-time performance using dispatch/fleet management systems
- Escalate underperformance and implement corrective action plans promptly
Driver Training & Development
- Design and deliver onboarding training covering route knowledge, customer service standards, vehicle handling and company SOPs
- Run periodic refresher sessions to address gaps and align drivers with evolving targets
- Mentor drivers to build a high-performance culture focused on daily and monthly KPIs
Performance Control & Reporting
- Maintain daily/weekly/monthly performance dashboards for driver productivity, trip completion rates and customer satisfaction scores
- Generate management reports with trend analysis and actionable recommendations
- Implement incentive structures and accountability frameworks to drive consistent target achievement
Payroll Support
- Compile accurate monthly data for HR/payroll processing — hours logged, trip counts, overtime, commissions and deductions
- Validate driver earnings against system records before payroll finalisation
- Coordinate with HR to resolve discrepancies and ensure on-time disbursement
RTA & Dubai Police Fines Management
- Maintain a live register of all traffic fines issued against company vehicles
- Attribute each fine to the responsible driver based on trip logs and vehicle allocation records
- Initiate and follow up on fine recovery through agreed deduction or repayment schedules
- Liaise with drivers, HR and finance to ensure complete recovery and zero outstanding liability
- Ensure compliance with RTA regulations, vehicle licensing renewals and roadworthiness inspections
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