Field Trainer (boutique based)
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About the Role
Responsible for delivering field activities, training, and onboarding for new joiners while monitoring performance based on key performance indicators.
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Overview
The role is responsible for delivering every on the field activities and programs, including definition, execution of a monthly Diorly (team briefing) calendar according to team gaps and needs, in collaboration with boutique department managers.
The field trainer is a shop floor base role and will spend time on the floor observing, providing feedback and on spot coaching to Sales Associate monitoring performance based on KPIs, NPS and CX reports.
Responsible for in boutique On boarding program completion for 100% of boutique new joiners, including completion and training on all Dior app and retail platforms.
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