Field Support Engineer
Skills
About This Role
Field Support Engineer
📌 Role Objective
The Field Support Engineer will be responsible for ensuring the
daily operational readiness, monitoring, troubleshooting, and maintenance
of infrastructure components, COTS hardware, radio communication equipment, and associated application software deployed on customer sites.
⚙️ Key Responsibilities
🔍 System Supervision & Monitoring
- Perform daily monitoring of system infrastructure, radio equipment, hardware, and software applications
- Conduct initial diagnosis and troubleshooting of technical issues (hardware/software)
- Identify complex issues and escalate to back-office engineering teams with clear technical details, logs, and analysis
- Coordinate closely with customers and remote support teams to ensure continuous system availability
🛠️ Preventive & Corrective Maintenance
- Execute preventive and corrective maintenance activities (hardware replacement, system updates, etc.)
- Apply software updates following defined procedures and maintenance playbooks
- Support Linux-based environments and execute automation tasks using tools such as Ansible
📄 Technical Support & Documentation
- Produce clear and structured incident and maintenance reports
- Maintain accurate documentation of system configurations, changes, and interventions
- Contribute to the continuous improvement of procedures and technical manuals
- Provide on-site technical support to customers
- 🎯 Profile Requirements
Experience
- 3+ years in field support, technical support, or customer-facing engineering roles
- Strong hands-on experience with IT systems, electronic equipment, or radio communication systems
- Experience in defense, critical infrastructure, or secure environments is highly preferred
- Exposure to system integration and testing is an advantage
Technical Skills
- Good knowledge of Linux-based systems
- Understanding of radio communication principles
- Basic networking knowledge (IP, routing, connectivity troubleshooting)
- Familiarity with hardware/software integration
- Exposure to automation tools such as Ansible is a plus
Soft Skills
- Strong troubleshooting and analytical skills
- Excellent reporting and documentation capabilities
- Ability to work independently and within a team
- Highly responsive and able to handle operational urgencies
- Strong communication and coordination skills
Languages
- Fluent in English (mandatory)
- French and Arabic are an advantage
- ✈️ Additional Information
- Field-based role with frequent travel across multiple sites
- Work in secure and operationally sensitive environments
- Opportunity to work on mission-critical communication systems
Your resume, rewritten
for this exact role.
Sign up free — Base Career tailors your CV to this job description in 60 seconds.
01 / 05
Resume Tailored to This Job
Your keywords, structure, and story — rewritten to match this exact role and pass ATS filters.
Free · No card · 60 seconds
02 / 05
Cover Letter for This Role, Done
Job-specific cover letters written in Gulf professional tone — ready in seconds, not hours.
Free · No card · 60 seconds
03 / 05
See How Well You Fit This Role
AI match score with clear reasons — know your fit before investing time in the application.
Free · No card · 60 seconds
04 / 05
Apply in One Click
Autofill any application form on Workday, LinkedIn, Bayt, Greenhouse — with your tailored content.
Free · No card · 60 seconds
05 / 05
Track It. Follow Up at the Right Time.
Visual pipeline for every application with AI-timed follow-up reminders so nothing slips.
Free · No card · 60 seconds
Similar Jobs
Field Support Engineer (UAE National)
e& UAE ·
Job Description As a Field Support Engineer, you will play a vital role in our organization's IT department. Your primary responsibility is to deliver efficient and effective technical support to users across the company
Skills
Field Support Engineer
Duncan & Ross Consulting · Abu Dhabi
A field-based Field Support Engineer role within our team, responsible for the daily supervision, maintenance, and on-site support of a deployed radio communication system at customer (military) locations across the UAE.
Skills
Field Support Engineer - Defense
Akkodis · Abu Dhabi Emirate
Akkodis is seeking a Field Support Engineer to join our team in Abu Dhabi . As a global leader in engineering and R&D, we are looking for a technical expert to manage critical infrastructure across 20 sites in the UAE. K
Skills
IT Field Support Executive
Life Pharmacy · Dubai
Provide on-site technical support, diagnose issues, manage IT inventory, requiring a Bachelor's degree and relevant certifications in Computer Science or Information Technology.
Skills
IT Field Support Engineer.
Convivo Technologies L.L.C-S.P.C · Abu Dhabi
Position : Field Support IT Engineer Location : Abu Dhabi, UAE Reports : Operation Manager – Abu Dhabi Salary Range: AED 3,000 to 4,000 Job description We are seeking a skilled and proactive IT Field Engineer to join our
Skills
IT Service Engineer (Field Support)
MARS DIGITAL SYSTEMS L.L.C · Abu Dhabi
Job Summary: We are hiring experienced IT Service Engineers for on-site support in Abu Dhabi. The role involves handling field service calls, device deployment, and maintenance across schools and enterprise clients. Key
Skills
SME – Operations Field Support
AIQU · Abu Dhabi Emirate
We are looking for an experienced SME – Operations Field Support professional to lead core and mobile network operations, maintenance, and project execution across telecom and non-telecom domains. In this role, you will
Skills
Professionals hired via Base Career
“I kept getting rejections from London. Base Career rewrote my CV for Dubai, and I landed Emirates in 3 weeks.”
Sarah M. · Marketing Manager
🇬🇧 UK → 🇦🇪 Dubai
“50 applications in Canada, zero replies. Base Career tailored my resume for Riyadh and I got 4 interviews within a month.”
James T. · Software Engineer
🇨🇦 Canada → 🇸🇦 Riyadh
“The cover letters matched Gulf tone immediately. I got hired by a semi-government team in Doha on my first round.”
Maya R. · Product Manager
🇺🇸 USA → 🇶🇦 Doha
“As an expat I had no idea how Gulf CVs work. Base Career nailed it. Offer from a Big 4 in Abu Dhabi in 6 weeks.”
Priya K. · Finance Analyst
🇮🇳 India → 🇦🇪 Abu Dhabi
2.2K+
Cover Letters & Follow-ups
1.8K+
Resumes Tailored
190.5K+
Jobs Tracked
Trusted by professionals at
Stop applying blindly.
Start getting hired.
Base Career automates the hardest parts of job searching — apply smarter, not harder.
AI Resume in 60s
Your resume rewritten for this exact role using the job description as the brief.
ATS-Optimized
Get past automated screening filters with the right keywords matched to each job.
Application Tracker
Track every job, follow-up, and interview in one visual kanban board.
Free plan · No credit card required