Field Services Engineer
Role Overview
Provides all resources and logistics needed to perform service and maintenance activities at customer sites and property.
Maintains, repairs, and refurbishes sold or existing products, including preventive and corrective maintenance services.
Manages maintenance facilities and technical field services and is responsible for the quality of their work.
Works under direct operations supervision, prescribed work instructions, and system verification within a well-defined operational framework.
Key Skills for This Role
Full Job Posting
Job Description Summary
Provides all resources and logistics needed to perform service and maintenance activities at customer sites and property.
Maintains, repairs, and refurbishes sold or existing products, including preventive and corrective maintenance services.
Manages maintenance facilities and technical field services and is responsible for the quality of their work.
Works under direct operations supervision, prescribed work instructions, and system verification within a well-defined operational framework.
Roles and Responsibilities
- Graduate engineers handle on-site life extensions, repairs, and inspection-related service activities for installed fleets and supervise construction and commissioning of new and existing equipment at customer sites.
- Includes on-site machining, non-destructive testing, blades, windings, critical welds, and generator diagnostics; able to make engineering decisions.
- Develops conceptual knowledge of the professional discipline, including support roles with specialized expertise or technical knowledge in a broad area.
- Applies business management knowledge gained through studies or prior experience and understands how the team's work contributes to its area.
- Resolves problems using established procedures and consults the supervisor or more experienced team members for issues outside defined instructions or parameters.
- Collaborates with colleagues to resolve problems; for client-facing roles, develops strong client relationships and serves as interface between client and GE Vernova, exchanging technical information and verifying understanding.
Basic Qualifications
- For roles outside the United States, requires basic experience of the function and digital audio workstation, with knowledge equivalent to a bachelor's degree from an accredited university (or a bachelor's degree with experience in a relevant field).
- For roles in the United States, requires a bachelor's degree from an accredited university (or high school diploma/GED with at least 2 years of experience in the function).
Desired Characteristics
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Ability to work autonomously.
- Strong problem-solving skills.
Additional Information
- Relocation assistance is not provided.
- The role involves a client's critical infrastructure; shortlisted candidates are subject to heightened security checks as directed by clients.
- Personal data will be handled confidentially in accordance with data protection policies for recruitment and security purposes.
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