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Field Service Representative

Nalco Water, An Ecolab Company
Dammam, KSA
Full-time
Entry
Onsite
Discovered 3 weeks ago
Water treatmentCooling tower cleaningWater disinfectionChemistry testingMechanical aptitudeBoilers

Full Job Posting

About the Role

Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water annually.

Ecolab is seeking a Field Service Representative where your hands-on skills and customer-first mindset will help shape a more sustainable future.

You'll work independently in the field, building trusted relationships with customers and delivering solutions that protect vital resources and improve operational performance.

How You'll Make An Impact

  • Deliver expert service and support for cooling tower cleaning and water disinfection.
  • Provide technical support and escalate complex challenges as needed.
  • Build strong relationships with customers and promote best practices.
  • Ensure full compliance with safety policies and procedures.
  • Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
  • Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans.
  • Provide technical support to customers; identifying and resolving customer pain points, escalating as required.

Minimum Qualifications

  • High school diploma or equivalent.
  • 3 years of experience in water treatment or an industrial/mechanical environment.
  • Position requires a current and valid Driver's License with no restrictions.
  • No immigration sponsorship available for this position.

Preferred Qualifications

  • Associate's degree or trade school certification.
  • Demonstrated mechanical aptitude.
  • Experience in water treatment or specialty chemical industry.
  • Familiarity with boilers, cooling towers, and wastewater treatment systems.
  • Proficiency with Microsoft Office Suite.

Physical Requirements

Lifting up to 50 pounds.

Exposure to hot, cold, noisy, or dirty environments.

Stooping, kneeling, crouching, reaching, balancing, walking, standing, climbing.

What's In It For You

  • Starting on Day 1: Access to our comprehensive benefits package including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, paid parental leave, select discounted childcare resources, and more!
  • The opportunity to take on some of the world's most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments.
  • The ability to make an impact and shape your career with a company that is passionate about growth.
  • The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.

About Ecolab

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites.

Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustai

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